Shift Lead Position(01639) - 1411 W State HWY J

Domino's • Ozark, MO

7h • Onsite

About The Position

Domino’s is hiring dependable, motivated Shift Leads to help guide our team and keep the store running smoothly. This is a hands-on leadership position. As a Shift Lead, you’ll work alongside the team while helping direct the shift, maintain high standards, solve problems, and create a positive, productive work environment. You’ll still help customers, make pizzas, clean, stock, and support daily operations — but you’ll also begin taking responsibility for the performance of the shift and the team around you. Previous management experience is helpful, but not always required. We’re willing to train the right person who brings a strong work ethic, positive attitude, reliability, and a willingness to lead.

Requirements

• Must meet applicable minimum age requirements for the position
• Must be legally authorized to work in the United States
• Ability to communicate clearly with customers, team members, and management
• Basic math and cash-handling skills
• Ability to use computers, touchscreens, phones, and basic workplace technology
• Reliable attendance and punctuality
• Ability to work scheduled shifts, including evenings, weekends, and holidays based on store needs
• Willingness to learn and follow Domino’s standards, policies, and procedures
• Strong work ethic
• Positive attitude
• Reliability
• Willingness to lead

Nice To Haves

• Previous management experience is helpful, but not always required
• Previous restaurant, retail, customer service, or leadership experience is helpful but not always required

Responsibilities

• Help lead day-to-day store operations during assigned shifts
• Lead by example and set the pace for the team
• Work alongside team members during busy periods
• Help direct team members and keep everyone focused on shift priorities
• Assist customers at the front counter and pickup window
• Provide friendly, professional customer service
• Handle customer concerns calmly and professionally
• Take and process orders accurately
• Prepare pizzas and other menu items according to Domino’s standards
• Monitor food quality, order accuracy, and service speed
• Help maintain a clean, organized, and safe store
• Delegate cleaning, stocking, and operational tasks
• Follow up to ensure assigned tasks are completed
• Coach team members on proper procedures and performance expectations
• Help train and support new team members
• Manage workflow and adjust priorities during busy periods
• Support a positive, respectful, and accountable team environment
• Follow and help enforce company policies, food safety standards, and operating procedures
• Assist with cash handling and shift accountability
• Communicate important shift information to store management
• Support the management team with daily store operations
• Set a strong example through your attitude, effort, and behavior
• Treat team members and customers with respect
• Take ownership of problems and help find solutions
• Give clear direction and follow up on assigned tasks
• Maintain composure during busy or difficult situations
• Hold yourself and others accountable to store standards
• Communicate concerns to management promptly
• Help create a workplace where team members can succeed
• Protect the customer experience
• Take pride in the performance and condition of the store

Benefits

• Starting pay of $16.00 per hour
• Hands-on leadership experience
• Comprehensive on-the-job training
• Opportunity to build real management skills
• Fast-paced, team-oriented environment
• Clear opportunities for advancement
• Develop skills in leadership, customer service, operations, and team performance
• Potential career progression into Assistant Manager, General Manager, and beyond

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed