Shift Lead (DFP)

DAMM FINE•Visalia, CA

1d•Onsite

About The Position

Shift Leaders are responsible and accountable for all restaurant activities while on duty. Shift Leaders work with the restaurant management team to ensure all activities are consistent with and supportive of the restaurant’s business plan. Shift Leaders ensure all Team Members are performing their job responsibilities and meeting expectations.

Requirements

Good verbal and written communication skills; is capable of communicating effectively with restaurant management, guests and co-workers; bi-lingual skills are a plus
Must be completely certified in all stations using the Blaze Training Program.
Must be a minimum of 18 years of age
Must have reliable personal transportation to work, a valid driver’s license, and proof of insurance.
Must have telephone or other reliable method of communicating with the restaurant; Maintains an open door policy
Must be able and willing to work flexible hours, including opening and closing shifts
Ability to get results through others; takes initiative
Organizational, planning and time management skills
Ability to comfortably interact with all guests & co-workers
Ability to look at the restaurant operations from a guests point of view
Ability to meet performance standards for assigned tasks and duties
Able to stand for long periods of time.
Able to bend and stoop
Able to work around heat
Able to work around others in close quarters.
Able to lift 50-75 lbs. comfortably.

Nice To Haves

bi-lingual skills are a plus

Responsibilities

Effectively and consistently does required Ops Walks and Line Checks to correct areas of opportunity
Takes necessary actions to ensure all guests consistently receive Fast, Fun, & Friendly B.L.A.Z.E service, which consists of BIG FRIENDLY SMILES – being super friendly, LIVELY FUN INTERACTIONS – having fun and showing your personality, ALWAYS SAYING “YES!” – always doing your best to accommodate guest requests, going really fast – ZOOM!, and EXCEEDING EXPECTATIONS by impressing guests
Consistently enforces and maintains Blaze Pizza standards
Suggests to restaurant management ways to improve areas of opportunity
Follows the steps outlined in the Blaze Training Method to train new skills, duties, and responsibilities
Communicates to immediate supervisor when additional training guidance and practice is needed
Understands how each job responsibility impacts guests, employees, and overall restaurant operations
Provides direction, supervision, and feedback for Team Members to maintain high levels of productivity, team morale, and motivation
Communicates Team Member work performance to the General Manager and appropriately addresses performance issues
Effectively plans, organizes, and implements all daily operational routines and activities
Completes all required administrative duties and daily paperwork including required checklists
Supports the goals, decisions, and directives of restaurant management and is not insubordinate
Follows all company guidelines for food and cash controls; follows all cost control guidelines to maintain and minimize restaurant costs; properly uses all products, supplies, and equipment facilities
Able to supervise and perform closing and/or opening activities as directed by restaurant management
Able to establish an environment of trust to ensure honest, open, and direct communication
Role models and sets a positive example for the entire team in all aspects of business and personnel practices