Shift Lead – Late Night/Overnight
About The Position
Zaxby’s in New Albany, Indiana, is hiring a dependable Shift Lead to lead the restaurant’s late-night/overnight operation. The restaurant serves its full menu through the drive-thru until 3:00 a.m. The Shift Lead leads a small, cross-trained team, keeps the operation organized, delivers excellent food and service, maintains a safe operation, and prepares the restaurant for the next morning. This role is suited to a strong restaurant operator who enjoys leading a team, solving problems, and working with limited supervision. The position supports operations through the 3:00 a.m. closing time, and scheduled shifts may continue beyond closing to complete cleaning, closing duties, and the morning handoff. Consistent late-night availability is expected, including weekends and some holidays. Pay is up to $20 per hour, including late-night shift differential pay.
Requirements
- Dependable and consistently available for late-night shifts.
- Confident leading a small team without constant supervision.
- Willing and able to work in every restaurant position.
- Calm, professional, and decisive during busy or unexpected situations.
- Strong communication and guest-service skills.
- High standards for cleanliness, food quality, and team accountability.
- Must meet company requirements for age, food-safety certification, and handling restaurant funds.
- Must have reliable transportation.
- Consistent late-night availability, including weekends and some holidays.
Nice To Haves
- Restaurant leadership experience preferred.
Responsibilities
- Lead and support the late-night team throughout the shift.
- Assign positions and adjust team assignments as business levels change.
- Oversee drive-thru service, order accuracy, food quality, and speed.
- Assist with order taking, payments, expediting, food preparation, and assembly.
- Maintain food-safety, sanitation, security, and cash-handling standards.
- Respond professionally to customer concerns and unexpected situations.
- Manage product levels, waste, stocking, and late-night production.
- Complete closing responsibilities and provide a clean, organized handoff to the morning team.
- Communicate staffing, maintenance, safety, and operational concerns to restaurant leadership.
Benefits
- Healthcare benefits
- Paid time off
- Free meals while working
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
