Shift Lead – Bayberry

The Wicked Loon•Wolfeboro, NH

4d•Onsite

About The Position

Bayberry is looking for a reliable, responsible Closing Shift Lead to help lead the team at night and make sure the restaurant closes the right way. This role is all about being someone the team can count on. You'll help support the shift, keep things organized as the night winds down, and take real ownership of the close - from cash handling and end-of-day reporting to cleanliness, guest issues, staff support, and locking up the restaurant at the end of the night. We're looking for someone who is calm, mature, detail-oriented, and comfortable taking responsibility. If you're the kind of person who notices what still needs to get done and makes sure it gets done right, this could be a great fit. A strong close sets the tone for the next day. We are looking for someone who can help lead the evening shift, support the team, and make sure Bayberry closes clean, secure, and ready to go for the next day.

Requirements

Dependable and responsible.
Comfortable taking ownership of the close.
Communicates clearly and confidently.
Organized and pays attention to detail.
Can handle guest issues with professionalism.
Works well with a team and leads by example.
Helps create a positive, accountable shift environment.
Maturity, reliability, and good judgment.

Nice To Haves

Previous restaurant, café, or shift lead experience.

Responsibilities

Help oversee the evening shift and make sure closing responsibilities are handled thoroughly and professionally.
Help lead the shift and support the team at night.
Keep the team focused and help things run smoothly during service.
Resolve guest concerns calmly and professionally.
Address staff issues in the moment and communicate them appropriately.
Handle cash responsibilities accurately.
Complete end-of-day reporting.
Make sure the restaurant is clean, stocked, and properly reset.
Oversee closing side work.
Secure the restaurant and lock doors at the end of the night.