Shift Lead

Golden Chick•Plano, TX

3d•Onsite

About The Position

Golden Operating Corporation, doing business as Golden Chick, is expanding and looking for a Shift Leader to join our team. We have values, vision, and a brand purpose for the future. If you would like to grow with us, then apply to be a part of our team.

Requirements

Must be willing to work variable schedules. Evenings, weekends, holidays
Ability to comprehend simple instructions.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Must obtain State Food Handler certification within 60 days of hire.

Nice To Haves

Less than high school education, GED or high school degree preferred.

Responsibilities

Assists the management team in all aspects of shift management and ensures all guests have an outstanding experience
Supervises assigned stations for an entire shift
Directs, supports, coaches, and provides professional leadership to team members
Becomes certified in all stations including shift management, food handling, cash handling, customer recovery and catering
Assists with training and developing crew members in their duties and assignments
Shift leaders will also prepare food, operate POS, and stock supplies as required
Monitors safety and security protocols are being followed
Ensures all workstations are clean
Resolves customer complaints in a timely, friendly, and professional manner
Open or close the restaurant in the absence of a manager following established procedures as well as safety policies
Completes checklists for opening, mid-shift, closing, and food safety
Communicates with customers, team members and managers in a positive and professional manner
Other duties as assigned
Supervises shifts as assigned and manages restaurant under the direction of the assistant or general manager.