Shift Lead

Costa Vida•St. George, UT

5d•Onsite

About The Position

The Shift Lead is responsible for organizing shift schedules, assigning duties, training team members, handling customer issues, managing conflicts, adhering to company policies, and managing cash drawers. This role involves opening and closing the restaurant, understanding various positions, and ensuring guest satisfaction. The Shift Lead will also oversee food safety, facilities, and support the orientation and training of Front of House (FOH) and Back of House (BOH) team members. This position assumes responsibility for related duties as required or assigned.

Requirements

Food Handler permit
ServSafe Certification
Valid Driver's License
Proven experience as a supervisor, preferably in a fast-paced kitchen environment
Strong knowledge of food preparation techniques and safety standards
Ability to follow recipes and instructions accurately
Excellent time management skills and the ability to multitask in a busy kitchen
Strong communication skills and a team-oriented attitude
Minimum of 1 year of experience in a similar role
Ability to stand for long periods and lift heavy items (up to 50 lbs)
Ability to deal with a variety of variables under only limited standardization
Ability to interpret various instructions
Maintaining alertness and quick reflexes is crucial for safe driving
Ability to perform basic math skills
Ability to read a variety of books, magazines, instruction manuals, atlases, and encyclopedias
Ability to prepare memos, and reports using proper punctuation, spelling, and grammar
Ability to communicate distinctly with appropriate pauses and emphasis; correct pronunciation (or sign equivalent); and variation in word order using present, perfect, and future tenses

Nice To Haves

Knowledge of the different positions
Guest responses
Closing Open Alerts
Accuracy
Greet, Verify, Thank, WOW’s
Catering – Delivery Schedule, Event Print, Team Communication, Logistics, Accuracy
Food Safety – Oversee Daily HAACP completion and Steritech requirements
Facilities – Assign and Follow Up on Daily/Weekly Duties (store cleanliness, equipment The Beach tracking & follow up
Support Orientation and Train FOH/BOH Team Members

Responsibilities

Organizing shift schedules for team members
Assigning duties to specific employees based on role and skills
Training new and current team members on tasks
Handling customer issues and managing conflicts
Adhering to company policies and health, safety and employment standards
Balancing cash drawers and preparing cash deposits
Opening/Closing the restaurant
Overseeing Daily HAACP completion and Steritech requirements
Assigning and following up on daily/weekly duties (store cleanliness, equipment tracking & follow up)
Supporting orientation and training of FOH/BOH team members