Shift Lead

Wayve•Detroit, MI

13d•Onsite

About The Position

Founded in 2017, Wayve is the leading developer of Embodied AI technology. Our advanced AI software and foundation models enable vehicles to perceive, understand, and navigate any complex environment, enhancing the usability and safety of automated driving systems. Our vision is to create autonomy that propels the world forward. Our intelligent, mapless, and hardware-agnostic AI products are designed for automakers, accelerating the transition from assisted to automated driving. In our fast-paced environment big problems ignite us—we embrace uncertainty, leaning into complex challenges to unlock groundbreaking solutions. We aim high and stay humble in our pursuit of excellence, constantly learning and evolving as we pave the way for a smarter, safer future. At Wayve, your contributions matter. We value diversity, embrace new perspectives, and foster an inclusive work environment; we back each other to deliver impact. Make Wayve the experience that defines your career! The role Shift leads are a pivotal layer of management in our Fleet Operations, responsible for ensuring daily operations are conducted with the highest levels of safety and efficiency. They play a crucial role in fostering an inclusive working environment where Vehicle Safety Officers (VSOs) feel their ideas are valued and can voice safety concerns without fear. This role is vital, and candidates must possess exceptional skills and qualifications.

Requirements

Fluent in English
Remain calm and controlled in a pressured environment
Take on board feedback and learn from mistakes, employing a growth mindset to the way you develop yourself
Enjoy working with people, thriving in a team environment
Know how to manage wellbeing including fatigue, stress and have personal, proven strategies to do this
Proven experience as a team coordinator or similar role.
Strong leadership and communication skills in a 1:1 capacity, downwards to your team, and upwards and laterally with other stakeholders
Ability to work under pressure and manage multiple priorities.
Excellent problem-solving skills and attention to detail.
Proficiency in Google Workspace or Microsoft Office suite
Full clean driving liscence
No blameworthy insurance claims in the past three years
Strong driving skills and knowledge and willingness to continue developing
Disclose any second job as part of the application process
Passing random drug and alcohol testing, in accordance with our Drugs & Alcohol policy.

Responsibilities

Lead a team of VSOs during a shift, providing guidance, support, and direction to ensure tasks are completed efficiently and effectively.
Oversee the day-to-day operations within the shift, ensuring they meet the company's standards and goals. This includes managing work schedules, assigning tasks, and monitoring performance.
Line manage a group of VSOs who will operate across a rostered shift pattern, ensuring that you have face-to-face, documented contact with each member at least on a monthly basis.
Engage with customers directly by being the central point of contact for specific OEM initiatives and cascading instructions to VSOs
Ensure all operations comply with company policies and legal regulations. Promote a safe work environment by enforcing safety protocols.
Monitor the quality of on-road testing during a shift to ensure they meet the required standards. Address any issues or discrepancies and highlight them to the Quality Assurance team.
Identify operational problems and challenges. Develop and implement practical solutions to overcome these issues, ensuring minimal disruption to the operations.
Serve as the primary point of contact for the operations team during the shift. Communicate effectively with team members, management, and other departments to ensure a cohesive operation.
Prepare and submit reports on shift activities, including performance metrics, incident reports, and any deviations from the standard operating procedures.
Provide the initial point of contact for an on-road incident and initial ‘Operations Officer’ as per the company Major Incident Management Plan.
Coordinate individual and collective training and development events with the Quality Assurance team.
Continuously seek ways to improve operational efficiency and effectiveness. Implement process improvements and best practices.