Shift Lead I

Chuze FitnessDenver, CO
Onsite

About The Position

As a Lead 1, you will play a pivotal role in supporting your team by ensuring a vibrant, professional, and efficient work environment. You will lead by example, setting the standard for kindness and en-chuzey-asm in every aspect of our operations, with a strong focus on enhancing the member experience.

Requirements

  • Able to read, write, and speak clearly in English
  • Touring the gym: walking and climbing stairs
  • Bending, kneeling, and repetitive arm movement
  • Standing for long periods
  • Computer operations
  • Ability to lift at least 50lbs

Responsibilities

  • Set and maintain Chuze standards in customer by welcoming and interacting with all members
  • Complete daily cleaning tasks and ensure gym presentation is always extraordinarily clean
  • Assist in all aspects of front desk operations, including membership sign-ups, retail presentation, amenities, answering phones, point-of-sale transactions, and making smoothies, if applicable
  • Train all front desk employees and maintain knowledge of best practices and policies found in in-person coaching, Learning Management System (LMS) paths, and Harassment Prevention training
  • Support running daily shift operations such as breaking employees for lunches, delegating and following up on cleaning responsibilities, and successfully completing opening and closing responsibilities
  • Support in troubleshooting member inquiries and partner with management for escalated concerns
  • Assist in administrative tasks such as member management software reports, inventory counts and managing club email
  • Attend and participate in regularly scheduled team meetings

Benefits

  • Accrued time off and paid holidays
  • Medical, Dental, Vision, and other supplemental insurance
  • 401k
  • Free Chuze Fitness Membership
  • Discount on all retail purchases, vendor products, and smoothies (at applicable clubs)
  • Free CPR, First Aid, and AED Training
  • Free food handler training and certification (for locations with smoothie bar only)
  • Growth opportunities
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