Sheriff Support Specialist

Consolidated Municipality of Carson City•Carson City, NV

About The Position

The Sheriff Support Specialist works under general supervision for the Carson City Sheriff's Office, assisting customers with civil paperwork, fingerprints, concealed weapons permits, temporary protective orders, stalking and harassment orders, work permits, eviction notices, and other law enforcement programs. Assignments may be in the Civil Division or Detention Facility. The role is full-time and FLSA non-exempt. The recruitment will establish an eligibility list for future openings for six months. Employees assigned to the Detention Facility may assist with booking and release, facility control room operations, security, critical tasks, and pre-trial release investigations. These employees may work varied shifts, including nights or swing shifts, weekends, and holidays. All employees may be required to return to or remain at work during emergencies, work nontraditional schedules, and complete Incident Command System training. The position requires a high school diploma or GED and two years of administrative support experience, or an equivalent combination of education, training, and experience as determined by Human Resources. A valid driver's license is required. New hires must pass a fingerprint-based background investigation and drug screen and maintain required licenses and certificates. New employees serve a 12-month probationary period. The stated pay options are $23.1543–$32.4161 per hour ($48,160.84–$67,425.54 annually) with employer-paid PERS retirement, or $27.9331–$39.1064 per hour ($58,100.90–$81,341.26 annually) with employee/employer-paid PERS retirement. Bilingual employees who pass the bilingual test are eligible for additional pay of 2.5% of base pay under the collective bargaining agreement. The position is covered by the Carson City Employees Association.

Requirements

High school diploma or GED and two years of administrative support experience, or an equivalent combination of education, training, and experience as determined by Human Resources.
Valid driver's license.
Knowledge of Sheriff's Office policies and procedures, applicable regulations and statutes, office administrative practices, recordkeeping, business arithmetic, business letter writing, and correct business English.
Ability to use word-processing, data-entry, reporting, database, and spreadsheet applications.
Ability to perform complex office support work and review documents and financial records for completeness and accuracy, including posting, balancing, and reconciling records.
Ability to read, interpret, and explain rules, policies, and procedures; organize and research files; compose correspondence; and prepare reports.
Ability to use initiative and independent judgment within established procedures, prioritize work, meet deadlines, and contribute to team goals.
Ability to communicate and work effectively with staff and the public, including individuals from varied socioeconomic, ethnic, and cultural backgrounds, in person and by telephone.
Ability to research, interpret, and summarize criminal justice records and provide credible testimony in court or other inquiries.
Ability to work in a typical office setting, use standard office equipment, sit for extended periods, lift and carry up to 20 pounds, read printed materials, and communicate in person or by telephone.
Ability to work varied shifts, including nights or swing shifts, weekends, and holidays, if assigned to the Detention Facility.
Must pass the required fingerprint-based background investigation and drug screen; continued employment requires maintaining required licenses and certificates in active status.

Responsibilities

Assist customers with civil paperwork, fingerprints, concealed weapons permits, temporary protective orders, stalking and harassment orders, work permits, eviction notices, and other law enforcement programs.
Respond to visitors and callers, determine the nature of their needs, and explain policies, procedures, and regulations, including in potentially confrontational or strained situations.
Post and apply garnishment service fees and payments; create proofs of service; send cases for service; and record and forward interrogatories.
Collect and record fees and fines in the system.
Process registrations, concealed weapons permits, work cards, and fingerprinting.
Collect fees and process and enter evictions, temporary protection orders, stalking and harassment orders, subpoenas, and related legal documents.
Stamp, date, and mail jury summons.
Arrange extraditions for fugitives from justice and prisoner transports.
Review reports for accuracy, request corrections as needed, and forward reports to appropriate jurisdictions or departments.
Research criminal history data, compile information, and forward it to requesting jurisdictions or departments.
Supervise and coordinate assigned volunteer staff.
Process court orders to seal records, verify order details against records, seal internal records, complete required paperwork, and forward it to the appropriate jurisdiction or department.
Prepare reports, correspondence, and other written materials, and maintain accurate records and activity documentation.
Use standard office equipment, including a computer, and contribute suggestions or participate as an active team member to improve unit service.
Interact courteously and cooperatively with the public and City staff and promote a harmonious and effective workplace.
When assigned to the Detention Facility, assist Sheriff's Deputies with booking and release processes.
When assigned to the Detention Facility, assist Sheriff's Deputies with the control room, facility security, and critical tasks alongside civilian and sworn staff.
When assigned to the Detention Facility, conduct standardized interviews and make recommendations in pre-trial release investigations.
During emergencies, remain at or return to work and perform classification-specific or other assigned response duties; complete Incident Command System training if required.

Benefits

Employer-paid PERS retirement option or employee/employer-paid PERS retirement option.
Bilingual employees who pass the bilingual test are eligible for additional pay of 2.5% of base pay under the collective bargaining agreement.
Benefits are described in the current Carson City Employees Association collective bargaining agreement; specific benefits are not listed in the posting.

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