Sheriff Support Specialist

Consolidated Municipality of Carson City • Carson City, NV

29d • Hybrid

About The Position

This is a full-time, FLSA non-exempt position with the Carson City Sheriff's Office. Under general supervision, responsible for assisting customers with the completion of civil paperwork, fingerprints, concealed weapons permits, temporary protective orders, stalking and harassment orders, work permits, eviction notices and other law enforcement programs. Assignments may be in either the Civil Division or the Detention Facility. Employees assigned to the Detention Facility may be required to work varied shifts including nights/swing shift, weekends, and holidays. Employees may choose between the following: Employer-Paid PERS Retirement: $23.1543 - $32.4161 hourly / $48,160.84 - $67,425.54 annually Employee/Employer-Paid PERS Retirement: $27.9331 - $39.1064 hourly / $58,100.90 - $81,341.26 annually Bi-lingual employees are eligible to receive additional payment of 2.5% of the employee's base pay once passing the bi-lingual test, in accordance with the current collective bargaining agreement. This position is covered by the Carson City Employees Association. The current collective bargaining agreement outlines the generous benefits offered to Carson City employees. To learn more about the Nevada Public Employees' Retirement System (PERS), click here. Please Note: Human Resources determines whether or not you meet the minimum qualifications for the job based on your experience as you describe it on your application. Do not substitute a resume for your application, or write "See Attached Resume" on your application. We do not review resumes, unless specifically stated on the job announcement. Qualifying education and experience must be clearly documented in the "Education and Work Experience" section of the application. Applicants not meeting these requirements will not be considered for employment.

Requirements

• Equivalent to a High School Diploma or GED AND two (2) years of administrative support experience; OR an equivalent combination of education, training and experience as determined by Human Resources.
• Valid driver's license.
• Knowledge of Policies and procedures of the Sheriff's Office.
• Knowledge of Use of specified computer applications involving word processing, data entry and/or standard report generation.
• Knowledge of Record keeping practices and techniques.
• Knowledge of Use of specified computer applications involving the design and management of databases or spreadsheet files and the development of special report formats.
• Knowledge of Business arithmetic.
• Knowledge of Applicable regulations, policies and statutes.
• Knowledge of Office administrative practices and procedures.
• Knowledge of Business letter writing and the standard format procedures.
• Knowledge of Correct business English, including spelling, grammar and punctuation.
• Knowledge of Techniques for dealing with a variety of individuals from various socio-economic, ethnic and cultural backgrounds, in person and over the telephone.
• Skill in Performing technical, specialized, complex, difficult or technical office support work.
• Skill in Reviewing documents for completeness and accuracy.
• Skill in Reviewing, posting, balancing and reconciling financial records.
• Skill in Reading, interpreting and explaining rules, policies and procedures.
• Skill in Organizing, maintaining and researching office files.
• Skill in Composing correspondence independently or from brief instructions.
• Skill in Compiling and summarizing information and preparing periodic or special reports.
• Skill in Using initiative and independent judgment within established procedural guidelines.
• Skill in Organizing own work, setting priorities and meeting critical deadlines.
• Skill in Contributing effectively to the accomplishment of team or work unit goals, objectives and activities.
• Skill in Dealing successfully with staff at various levels and the public, in person and over the telephone.
• Skill in Establishing and maintaining effective work relationships with staff, coworkers, contractors and the public.
• Skill in Researching, interpreting and summarizing criminal justice records
• Skill in Providing credible testimony in court or during other inquiries

Nice To Haves

• Employees assigned to the Detention Facility may be required to work varied shifts including nights/swing shift, weekends, and holidays.

Responsibilities

• Deals with visitors and callers who may have significant problems or require specialized services or in situations where relations are often confrontational or strained; determines the nature of the visit or the problem and explains detailed policies, procedures and regulations.
• Post and apply garnishment service fees; case service and send out for service; create proofs of service; post and apply garnishment payments; record interrogatories and forward to initiator.
• Collect appropriate fees and fines and record in system.
• Process registration, concealed weapons permits, work cards and fingerprinting.
• Collect appropriate fees, process and enter: evictions, temporary protection orders, stalking and harassment orders, subpoenas and related legal documentation.
• Stamp, date and mail jury summons.
• Arrange extraditions for fugitives from justice and prisoner transports.
• Review reports for accuracy, recognize errors and request corrections as appropriate; forward reports to appropriate jurisdictions/departments.
• Research criminal history data; compile information and forward to requesting jurisdiction/department.
• Supervises and coordinates activities of assigned volunteer staff.
• Process orders to seal records as issued by the Court; verify that information on order matches records; seal all internal records; complete required paperwork and forward to appropriate jurisdiction/department.
• Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a team.
• Prepares reports, correspondence and a variety of written materials; prepares and maintains accurate records and documentation of activities.
• Uses standard office equipment, including a computer, in the course of the work.
• Demonstrates courteous and cooperative behavior when interacting with the public and City staff; acts in a manner that promotes a harmonious and effective workplace environment.
• Assists Sheriff's Deputies with the booking and release process
• Assists Sheriff's Deputies in manning Detention Facility control room, facility security and critical tasks in conjunction with both civilian and sworn staff members
• Conduct standardized interviews and make recommendations in pre-trial release investigations.

Benefits

• Employer-Paid PERS Retirement
• Employee/Employer-Paid PERS Retirement
• Bi-lingual employees are eligible to receive additional payment of 2.5% of the employee's base pay once passing the bi-lingual test

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED