Shelter Support Specialist (part time)

YWCA Central Alabama • Birmingham, AL

3d • Onsite

About The Position

YWCA Central Alabama is a non-profit organization dedicated to eliminating racism, empowering women, and promoting peace, justice, freedom and dignity for all. YWCA Central Alabama’s vision is to create a more caring community. We work every day to make a positive change in the lives of individuals and the community. TITLE: FVC Shelter Support Specialist Reports To: FVC Shelter Manager CLASSIFICATION: Part time Hourly POSITION SUMMARY Provide support to the clients in the Domestic Violence Shelter maintaining the safety and security of the individuals in the shelter, adhering to shelter policies, and ensuring smooth operation of the facility in order to provide an exceptional living experience for the residents while maintaining the highest standards and consistently meeting or exceeding compliance thresholds ESSENTIAL JOB FUNCTIONS Manage daily shelter operations including meal planning, ordering food and supplies, completing routine cleaning details. Distribute and provide clients with necessary supplies as needed or per request. Ensure safety of shelter and adherence to outlined shelter policies, complete routine safety checks and respond to safety needs including repairs in a timely manner. Effective communication by providing timely updates on emergencies and/or priority situations. Maintain accurate, confidential records of clients including data entry and compile reports as required. Respond to incoming crisis line calls, enter caller details and situational information in database. Utilize trauma-informed care during all client interactions, in support of their adjustment to the shelter environment. This job description is not designed to cover or contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Requirements

• High school diploma or GED is minimum educational requirement; additional education appreciated.
• Experience providing direct services to individuals and families in crisis, preferably within a congregant shelter setting.
• Must have valid driver’s license, safe driving record, and personal vehicle insurance.
• Must be able to successfully complete a criminal background check including a CA/N report administered by DHR.

Responsibilities

• Manage daily shelter operations including meal planning, ordering food and supplies, completing routine cleaning details.
• Distribute and provide clients with necessary supplies as needed or per request.
• Ensure safety of shelter and adherence to outlined shelter policies, complete routine safety checks and respond to safety needs including repairs in a timely manner.
• Effective communication by providing timely updates on emergencies and/or priority situations.
• Maintain accurate, confidential records of clients including data entry and compile reports as required.
• Respond to incoming crisis line calls, enter caller details and situational information in database.
• Utilize trauma-informed care during all client interactions, in support of their adjustment to the shelter environment.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED