Shelter Staff (On-Call)

The Sophia WayBellevue, WA
Onsite

About The Position

Are you passionate about creating safe, supportive environments for those in need? We are seeking dedicated individuals to join our team as Shelter Staff on an on-call basis. In this vital role, you'll be responsible for ensuring the well-being of shelter residents, overseeing daily operations, and providing a stable, welcoming space for both clients and volunteers. As Shelter Staff, your primary duties include monitoring the facility, supporting clients through crisis intervention, and employing trauma-informed care and de-escalation techniques. You'll help maintain cleanliness and organization within the shelter, assist with meal setups, and communicate critical information to leadership for effective follow-up. This position offers valuable ongoing training to enhance your skills and grow within the role.

Requirements

  • Associate's Degree in Social Work, Psychology, Human Services, or a related field
  • Experience working with homeless populations
  • Ability to handle dynamic, sometimes challenging environments with compassion and professionalism
  • Basic computer skills
  • Strong communication abilities
  • Physical capacity to perform light cleaning and maintenance tasks
  • Consistent overnight availability preferred

Responsibilities

  • Monitoring the facility
  • Supporting clients through crisis intervention
  • Employing trauma-informed care and de-escalation techniques
  • Maintaining cleanliness and organization within the shelter
  • Assisting with meal setups
  • Communicating critical information to leadership for effective follow-up

Benefits

  • Employee Assistance Program
  • Free virtual primary and mental health care through First Stop Health
  • Ongoing training
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