Shelter Reset Coordinator - NEW Role

Rescue Mission•Roanoke, VA

25d

About The Position

Since 1948, The Rescue Mission of Roanoke has been on the mission of “ Helping Hurting People in Jesus’ Name .” The Mission nourishes the mind, body, and spirit, through dedicated team members and volunteers that extend the compassion of Christ to our neighbors in need. We are a faith based, non-profit equal opportunity employer. Are you seeking a Career opportunity that has a direct impact on the lives of others? Apply for the Shelter Reset Coordinator career! This NEW role s erves to minister to individuals in crisis who seek shelter services. Representative of the spirit of Christ as an encourager while helping our guests move on to productive and independent living. Since 1948, the Rescue Mission has continued a tradition of comprehensive care to those in crisis in our community. The homeless, the hungry, the chemically addicted, the impoverished and the hopeless have all found a warm welcome at the Rescue Mission. Men, women and children have found a safe place and compassionate friends in their darkest moments. The Rescue Mission is open 24 hours/day and 365 days/year and provides food, clothing, shelter, an on-site clinic, Recovery Program, case management, and aftercare services. All people in crisis are served regardless of race, gender, creed, age, or ethnicity. In addition, the Rescue Mission operates a Donation and Recycling Center, 2 nd Helpings – Gallery and Shop, Thrift 460, and has an online store presence. All proceeds from sales benefit the programs of the Rescue Mission. With the mission statement “helping hurting people in Jesus’ name,” the Rescue Mission of Roanoke nourishes the mind, body, and spirit, through dedicated staff and volunteers that extend the compassion of Christ to our neighbors in need.

Requirements

Possess a sincere love of Christ and maintain a Christian Walk that is evident of that love.
Individuals must be willing to adhere to Rescue Mission of Roanoke’s Code of Ethics.
Demonstrates a genuine interest in the safety and well-being of our guests and team members.
Understanding of volunteer engagement and ability to utilize and appreciate volunteers in daily tasks.
Strong work ethic and commitment to work as scheduled to include holidays and weekends as assigned.
Strong listening, as well as written & verbal communication skills to execute instructions, keep others informed and exhibit professionalism.
Demonstrated attention to detail/strong organizational skills to assist with multiple daily assignments and special projects.
Ambitions to exceed expectations.
Desire to minister to and love those who need help and Jesus Christ
Patient and compassionate presence
Willingness to work holidays, as needed
Physical demands essential to performing the job duties of this position (not all-inclusive list). Prolonged - Communication with others to exchange information Frequent - Moving around to accomplish a task Prolonged periods of sitting and/or standing Activity may include occasional stooping, twisting, turning, pushing, pulling Consistent computer use; computer screen exposure Lift up to 30 pounds; not repetitive Temperatures may vary depending on activity/events; indoor/outdoor exposure Noise levels may vary depending on activity/event and/or location
The Rescue Mission of Roanoke is a drug-free and nicotine-free workplace.

Nice To Haves

Experience working with individuals living with mental health and substance use disorder; helpful.
Previous experience with conflict resolution techniques, helpful
Working knowledge of Microsoft Office, Gmail, basic grammar

Responsibilities

Shelters Reset Coordination
Coordinate with the Maintenance and Housekeeping to prepare the Shelters for daily operation. Upkeep work order follow-up.
Daily inspection of the Shelters – ready to serve
Inventory management
Organizing donations
Coordinating replenishment of the shelters with supplies
Coordinate Shelter closure with 3rd shift team members
Maintain enforcement of shelter policies/processes for safety, security and health of guests, team members, volunteers and community
Work with individual and group volunteers to train and assist
Shelter Services - Point of Contact
Rescue Mission departments in need of shelter assistance
Case management support for guests
Partner with Shelter CHW and Volunteer Coordinator
MO2S & Employed Guests Coordinator
Recruit and manage MO2S volunteers, including assignments and supervisor support
Monitor extended stay accommodation for employed guests with special circumstances
Administrative responsibilities
Include completion of records/documents, inspections, incident reports, medication distribution, phone calls, supply maintenance.
Safety is everyone’s responsibility
Be aware of safety/security concerns and report to the appropriate person(s).
Weekly inspections of facility and report to appropriate people.
Assist with conflict resolution/de-escalation among clients, team members and volunteers according to established procedures.
Volunteer Engagement : A strategy that builds the capacity of Rescue Mission through employee and volunteer partnership. It is built on the development and implementation of high-impact, meaningful volunteer opportunities that create positive outcomes for the organization and the volunteer.
All Rescue Mission of Roanoke team members may be asked to complete other duties as assigned by the leadership/management. Expectation is to complete these assignments as requested.