Shelter Monitor
About The Position
The Shelter Monitor is responsible for maintaining the security of the building and clients, answering the phone, admitting clients and completing the intake process during the evening and/or waking clients in the morning (depending on scheduled hours), making and serving breakfast or dinner and sack lunches, ensuring clients leave the building by 8:00 am, and completing daily scheduled chores. The Shelter Monitor reports directly to the Shelter Supervisor. In case the Shelter Supervisor is not available, the Shelter Monitor will report to the Client Services Manager or Operations Manager. The Shelter Monitor works closely with both the Client Services Manager and case managers to meet the needs of clients. The Shelter Monitor will be evaluated annually by their supervisor. The shelter is open 24 hours per day and 7 days per week. General Shifts include: Grave Shift: 12 AM to 8 AM, Day Shift: 8 AM to 4 PM, Swing Shift: 4 PM to 12 AM. Please note that assigned shifts may vary.
Requirements
- Excellent interpersonal skills, especially the ability to manage clients experiencing mental and physical challenges
- Experience cooking and preparing nutritious meals
- Working knowledge of computers and email programs
- Understanding and empathy for those who suffer the conditions of poverty and homelessness
- Ability to follow directions from supervisors
- High School diploma or GED, or equivalent experience
- Valid Utah driver's license upon hire (or ability to obtain)
- Food handler's permit upon hire (or ability to obtain)
- CPR/First Aid certification upon hire (or ability to obtain)
- Maintain a professional relationship with all clients
Responsibilities
- Maintain security of the building by checking all locks at the beginning of shift and conducting a perimeter check of the facility at least once per hour after lights out
- Accurately complete intake for all new clients
- Complete all shift responsibilities as defined in ICCS Policy and Procedures; this includes preparing meals, cleaning kitchen after meal period, starting laundry and checking clients in or out of the facility
- Maintain an accurate log of all services provided to clients on a daily basis
- Maintain and communicate notes of events from the shift before to the next shift
- Answer phone during work hours and on-call hours
- Prepare meals, clean kitchen after meal period, start laundry
- Ensure clients leave the building by 8:00 am
- Complete daily scheduled chores
- Other duties as assigned by supervisor
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What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
