Shelter Manager_NE-TX_602-Lodge

Salvation Army•Midland, TX

1d•Onsite

About The Position

The Shelter Manager plans, directs, and supervises the work of volunteers, community service clients, and assigned staff. This role assists residents staying in the Corps shelter overnight and during the day, performs client intake procedures, and prepares client intake records. The Shelter Manager monitors resident activity to ensure safety, security, and compliance with house rules, maintains accurate and complete records including HMIS and logs, and ensures the facility is kept neat and orderly.

Requirements

High school diploma or G.E.D.
Two years experience performing security or social services work in a shelter or similar environment.
One year supervisory experience.
Valid State Driver's License.
Ability to meet attendance requirements.
Ability to read, write and communicate the English language effectively.
Ability to perform data entry into a computer.
Ability to respond to emergency situations quickly and calmly while maintaining control and initiating the proper corrective action.
Ability to perform combinations of sitting, standing and walking on a frequent change basis.
Moderate amount of physical effort required associated with walking, standing, lifting and carrying light to heavy objects (up to 50 pounds) occasionally.

Nice To Haves

Food Handlers Certification (or ability to obtain within established timeframe).
Basic First Aid certification (or ability to obtain within established timeframe).
Ability to know when to call for help from Police, Ambulance and Fire Services.
Encouraged to personally take FEMA disaster training courses.

Responsibilities

Plans, directs, and supervises the work of Volunteers, Community Service clients, and assigned staff.
Trains and instructs employees in proper methods and procedures.
Monitors work in progress and upon completion to ensure accuracy, completeness, and compliance with established policies and procedures.
Assists with conducting performance evaluations and providing hiring/firing recommendations.
Assigns daily cooking, cleaning, and maintenance chores to clients/staff and ensures completion.
Participates in the cleaning and maintenance of facilities as needed.
Inspects facility on a routine basis to ensure compliance with established standards.
Ensures return and accountability of The Salvation Army property (linens, etc.).
Approves food supply purchases and monitors expenditures to ensure compliance with budget constraints.
Maintains an adequate level of food and supplies inventory.
Prepares inventory records and ensures accountability, security, and inspection of inventory items.
Travels to stores to purchase and pick up donated food supplies when needed.
Coordinates with Montgomery County Food bank regarding supplies and inventory.
Answers telephone and responds to questions regarding shelter operations.
Performs client intake procedures, including running sexual offender checks.
Checks clients into the shelter and prepares/monitors client intake cards.
Prepares and maintains resident roster.
Handles and monitors the security and accuracy of any monies received from clients.
Orients new clients to the program and prepares HMIS case records to facilitate case management.
Records daily statistics.
Oversees meal times and shower times.
Assigns bed numbers and distributes towels, linens, and personal hygiene items.
Secures and distributes client medications as required.
Administers client sexual offender checks, Breathalyzer testing, and drug testing of clients as needed.
Receives, receipts, and processes money order payments for rent and updates intake cards.
Obtains client's signature on necessary forms, including house rules and regulations.
Prepares, tallies, and balances money orders with receipts.
Inputs client information into HMIS accurately and in accordance with established HMIS and ESG requirements.
Updates client files as needed.
Ensures clients comply with house rules.
Checks client's baggage for drugs, alcohol, weapons, and pornography.
Records incidents and notifies supervisor of any special circumstances or unusual problems.
Ensures security of facility and clients.
Arms and disarms alarms in accordance with lodge policy.
Locks and secures areas inappropriate for client entry.
Refers clients to Ann’s place for counseling.
Conducts routine checks of the facilities to ensure all doors are locked and nothing is amiss.
Provides general social services support to longer-term shelter residents.
Meets with clients to keep track of progress in reestablishing themselves.
Refers clients to Social Services Manager and/or Social Services Worker for further assistance and referrals.
Creates and leads celebrate recovery programs based on Biblical principles, Christian fellowship, and God's healing power.
Organizes and connects with capable experienced volunteers to lead small step groups.
Networks with rehabilitation centers.
Encourages Celebrate Recovery participants to attend other meetings.
Helps recruit volunteer drivers to transport clients to community held CR meetings.
Belongs to the corps leadership team.
Refers shelter clients to Ann Place agency and follows up to ensure clients are attending meetings.
Coordinates HMIS training with staff and the Homeless Coalition.
Represents Corps as the EDS coordinator.
Performs other duties as assigned.