Weaver House Shelter Manager - Part Time

Greensboro Urban Ministry • Greensboro, NC

1d • Onsite

About The Position

Greensboro Urban Ministry provides opportunities for housing solutions, safe shelter, food, and support services year-round for residents of the greater Greensboro community. Founded in 1967, Greensboro Urban Ministry is a 501(c)3 non-profit organization serving Guilford County, North Carolina.

Our Mission: To express the love of God to our neighbors in need by offering food, shelter, and solutions.
Our Vision: Stable lives for our neighbors.
Our Core Values:
We welcome all through an open door where neighbors can connect, serve, and grow.
We love our neighbors with compassion, recognizing that no individual is greater than another.
We inspire people to initiate personal change while meeting them where they are.
We understand that sometimes hope is the ultimate gift.
We value the resources entrusted to our care, and we steward them carefully.
We believe our community is strongest when nonprofits, faith communities, government, and neighbors work together.
To learn more, visit Greensboro Urban Ministry's website.

The Weaver House Shelter is a 24 hours/7 days a week operation and is staffed in three shifts. The Shelter Manager is expected to be flexible to work as conditions deem necessary. Other duties as management may be deemed necessary. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Requirements

• Ability to work with individuals experiencing challenges related to mental health, physical health, or substance abuse in unexpected and stressful situations.
• Standing, walking, climbing, sitting, pushing, pulling, seeing, hearing, reading, writing, and problem solving.
• High school diploma or equivalent required.
• Requires excellent interpersonal communication skills (listening, written, and verbal).
• Requires ability to respond quickly and make sound decisions in unexpected situations when dealing with diverse clients who may experience challenges related to mental health, physical health, or substance abuse.
• Requires ability to remain calm in stressful situations.
• Must be compassionate, flexible, and demonstrate the ability to deal with diverse people and situations.

Nice To Haves

• A bachelor’s degree in social work, psychology, or relevant social services preferred.
• Experience in human services preferred.

Responsibilities

• Ensure that policies and rules are followed consistently at the Shelter as set forth by policies, procedures, rules, memos, and other guidelines.
• Ensure that the Director of Weaver House is informed of issues relating to personnel, residents, and operational concerns.
• Respond compassionately, professionally, and firmly with shelter guests by: Treating our shelter guests with courtesy, dignity, and respect; Not using degrading names or profanity with guests; Treating guests as adults with both rights and responsibilities; Employing empathy and intervention skills to avoid confrontations; and Ability to work with a variety of client needs, issues, and responses.
• Working and communicating with security to keep the Shelter safe by: Making sure each shelter guest is searched prior to entering sleeping quarters including the use of metal detectors and manual search of bags; Making sure doors are locked, alarms set, and ensuring building is safe and secure; Warning and/or discharging any quest who poses a real or potential threat to life, property, or who violates rules; and Calling security or police, as necessary.
• Complete all paperwork by the end of the shift including staff shift log, noting any incidents or problems, admission/discharge forms, and client files/folders.
• Completing duties by the end of shift that include managing the front desk, checking in shelter guests, dorm checks, and laundry.
• Attend monthly Weaver House staff meetings.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED