Shelter Manager A

Bay Area Turning Point Inc.•Webster, TX

54d•Onsite

About The Position

Shelter Manager A oversees the shelter’s daily operations, special projects/activities, service delivery and documentation, program staff, and volunteers for the shelter facility and food services program.

Requirements

Minimum of 3 years of prior administrative/program experience
Minimum of 2 years prior experience in management
Minimum of a 4-year degree in Social Work, Sociology, Psychology, Human Resources, or comparable experience.
Must pass a criminal background check, motor vehicle report, and reference checks.
Must have a clean driving record/ have automobile insurance coverage and is insurable and have at least three years of verifiable driving experience.
Ability to lift/carry/move a minimum of 40 lbs. for an extended distance.
Management of staff and volunteers, including scheduling, on-the-job training, professional growth, and employee documentation.
Ability to demonstrate leadership, communication, and problem-solving skills that encourage and empower residents to seek remedies for positive changes.
Ability to demonstrate critical thinking skills to assist staff with in-the-moment issues.
Sensitivity regarding the issues of family violence and sexual assault and the ability to remain calm in crises.
Understand residential programs and the dynamics of communal living.

Responsibilities

Provide supervision and support to the shelter operations team, 3 Full-time Resident Advocates, PRN Resident Advocate Relief, and 2 Childcare Providers to ensure continuity of care for residential clients and 24-hour coverage for the facility Resident Advocate/Shelter.
Oversee the safety, security, and general welfare of adults and children utilizing the shelter facility.
Oversee cleanliness and sanitation of the shelter facility to ensure all inspections, fire codes, and health codes are followed by clients, staff, and volunteers.
Adhere to and assist with managing the shelter services program’s annual budget.
Provide supervision, support, and structure for the childcare program to include safety.
Hands-on assistance in childcare to provide adequate care for the children.
Provide guidance to the childcare providers with concerns that may be faced in the childcare program, i.e., interpersonal behaviors with children and engagements with parents and volunteers.
Ensure that all agency/program policies and procedures are followed during all childcare/children’s services activities.
Develop and make recommendations for childcare procedures as needed.
Maintain the weekly schedule for childcare utilizing the curriculum for activities.
Coordinate monthly field trips for the children in childcare, including reservation of an agency vehicle for transportation.
Maintain knowledge of overall agency objectives, activities, and client assistance resources.
Serve as the Manager On-call, on a monthly rotation schedule, for both Non-Residential and Residential programs, helping the client services team.
Consult the supervisor regarding any critical situations within the department.
Serve in the appropriate step in the dispute resolution process for staff, volunteers, and clients.
Assist with providing shelter and hotline coverage.
Serve as the Volunteer Supervisor, providing training and engaging volunteers.
Other duties as assigned.