Shelter Director

The Salvation Army Southern California•Oakland, CA

5d•$80,000 - $105,000•Onsite

About The Position

The Shelter Director is responsible for the management and oversight of the Garden Street Family Shelter. The Salvation Army's mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Requirements

Ability to speak and write the English language at a high and professional level
High degree of confidentiality
Computer literate in Microsoft Office applications Word, Excel and Outlook preferred
Excellent communication skills, both written and verbal.
Excellent and professional telephone etiquette and presence
High degree of organizational skills
Approach problem solving creatively
Strong ability to utilize a high level of time management and handling multiple tasks
Bachelor’s degree in Social Work, Business Administration, Human Services, Management or minimum of 4 year’s experience in social work, homeless service management, human resource management, healthcare management/administration or related field
Must possess a valid California Class C Driver License, and ability to drive a Salvation Army vehicle
Must be 21 years or older
Complete The Salvation Army vehicle course training

Responsibilities

Provide direct supervision of shelter program staff including by not limited to recruiting, interviewing, hiring scheduling, evaluating employees
Manage internship recruitment, registration, onboarding, placement and supervision
Manage employee and internship program trainings and maintain records
Manage the weekly staffing and internship schedules
Monitor and ensure programs fully comply internal policies and contractual terms
Ensure program utilizes harm reduction and housing first principles
Coordinate with other departments to ensure best case plans for shelter participants
Plan and facilitate weekly Program Participant meetings
Plan and facilitate weekly Case Conference meetings
Maintain accurate participant records in various information management systems; and generate reports as requested
Manage all program reports and statistics; and submit to appropriate internal department and/or external organizations
Assist in the development of the annual operating budget for the shelters
Assist in identifying and researching funding opportunities for program needs
Submit accounts payable and account receivable
Conduct routine facility inspections for cleanliness, safety and security
Participate in program and agency trainings as assigned
Schedule and coordinate routine maintenance and repairs
Monitor and observe participants for safety, housing and program policy compliance
Manage program logs (shift logs, write-ups, overnights, etc.)
Transport shelter participants, if needed
Maintain and execute confidential information according to HIPPA standards
Coordinate on-site recreational activities and maintain good relationships with participants
Establish and maintain collaborative relationships with community agencies, government agencies and professionals
Check and respond to emails and voicemails on a regular basis
Adhere to confidentiality standards
Other duties as assigned