Shelter Clinical Supervisor

Pine Street Inn • Boston, MA

9d • Onsite

About The Position

The Shelter Clinical Supervisor is responsible for the team building and clinical aspects of triage, intake, assessment, crisis intervention, case assignment, documentation, support and interventions including group programing provided by assigned clinicians and case managers of the DMH MATCH contract. The Shelter Clinical Supervisor will build and inspire a team which works in partnership with the psychiatric services clinicians, housing navigators and housing programs of the Inn and in the community to ensure continuity of care and integrated services which develop a pathway toward housing for all guests within a framework of trauma -informed care. The Shelter Clinical Supervisor will develop collaborative relationships with community providers to ensure appropriate discharges from medical, psychiatric, detoxification, tertiary care facilities and the criminal justice system. The incumbent will provide on-call clinical support to the direct care staff of PSI. While upholding the mission of respect and care to the Inn’s guests, the Shelter Clinical Supervisor ensures that programs are succeeding in transitioning long-term homeless individuals into permanent housing and reducing lengths of shelter stays for homeless individuals through diversion, rapid rehousing and other evidence-based strategies. Working with the Shelter Director and other supervisors, the Shelter Clinical Supervisor is responsible for implementing and maintaining all approved Pine Street Inn regulatory, personnel, facilities, program, operations, financial and security policies, protocols and procedures. The Shelter Clinical Supervisor is responsible for managing and assessing the performance of direct reports toward achieving annual strategic goals.

Requirements

• Master’s Degree & LICSW or LMHC
• Training in addictions, co-occurring disorders and serious mental illness
• Training in trauma-informed care, harm reduction and motivational interviewing
• Training in case management
• Training and successful application of crisis prevention and Intervention
• Minimum of two (2) years of supervisory experience
• Knowledge of clinical assessment, triage and intake services
• Knowledge of individual and group treatment
• Experience with teamwork
• Experience in developing individual care plans/treatment plans
• Experience in crisis intervention
• Organization skills
• Knowledge of trauma, addictions, co-occurring disorders, mental illness and homelessness

Nice To Haves

• Training in HMIS, homeless services and housing resources in Boston
• Training and successful application of Trauma - Informed Care practices
• Training and successful application of Motivational Interviewing
• Knowledge of evidence-based clinical programs
• Experience with change management

Responsibilities

• Team building and clinical aspects of triage, intake, assessment, crisis intervention, case assignment, documentation, support and interventions including group programming.
• Inspiring a team that works in partnership with psychiatric services clinicians, housing navigators, and housing programs.
• Ensuring continuity of care and integrated services to develop a pathway toward housing for all guests within a framework of trauma-informed care.
• Developing collaborative relationships with community providers to ensure appropriate discharges from medical, psychiatric, detoxification, tertiary care facilities, and the criminal justice system.
• Providing on-call clinical support to the direct care staff of PSI.
• Ensuring programs are succeeding in transitioning long-term homeless individuals into permanent housing and reducing lengths of shelter stays through diversion, rapid rehousing, and other evidence-based strategies.
• Implementing and maintaining all approved Pine Street Inn regulatory, personnel, facilities, program, operations, financial, and security policies, protocols, and procedures.
• Managing and assessing the performance of direct reports toward achieving annual strategic goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager