Shelter Associate

Upper Valley Haven • Hartford, VT

1d • Onsite

About The Position

Shelter Associates cultivate positive and supportive relationships with guests while promoting community values. They assist with daily shelter operations and help ensure a welcoming environment based on our standards of respect, well-being, communication, and safety. Associates empower guests to build on their strengths and pursue individual goals. This role requires professionalism, trauma informed engagement of individuals, children, and families, and the ability to provide support that is balanced in both compassion and accountability.

Requirements

• High School diploma or equivalent
• First Aid/CPR/AED certification
• A valid driver’s license

Nice To Haves

• Training available for First Aid/CPR/AED certification

Responsibilities

• Maintain safe, clean, and welcoming shelter spaces
• Assist with laundry, custodial tasks, room preparations, and daily cleaning lists
• Welcoming new guests and orienting them to new shelter expectation/polices
• Conduct rounds during evening and overnight shifts as assigned
• Complete written shift documentation
• Communicate collaboratively/positively with other staff who services guest, i.e. Service Coordinator, other Shelter Associates, and Managers
• Enforce safety rules and regulations to maintain physically and emotionally safe setting for caregivers and children
• Respond appropriately to crises, conflict, medical needs, and behavioral challenges
• Participate in team meetings and weekly supervision
• Communicate important information with staff and supervisors including incident reports and contact emergency services when needed.
• Assist with special program activities and events

Benefits

• $22/hour with a $1.50 shift differential
• Employer-paid contribution up to 100% of healthcare premiums for medical, dental, vision, life insurance and long-term disability
• Paid holidays
• Generous paid time off
• Matching 403(b) retirement plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED