Shelter Assistant - PT- Lorain County

Catholic Charities, Diocese of ClevelandLorain, OH
Onsite

About The Position

As a Shelter Assistant with Catholic Charities of Cleveland, you will provide a vital role to support the shelter residents by maintaining a safe, clean, and supportive environment. Pay rate starting at $15.00 an hour. Assist clients in accordance with program objectives. Ensure that the site programs operate in a smooth manner in conjunction with mission. May oversee daily operation of shelter or cafeteria.

Requirements

  • Combination of experience and education normally represented by a High School Diploma or equivalent with plus college coursework and/or technical experience or at least 1 year of related experience required.
  • Must be at least 21 years of age at the time of hire.
  • Must have a valid Ohio Driver’s License, provide copy of driver’s license, and are subject to a Moving Vehicle Report (MVR) check through the Department of Motor Vehicles annually.
  • Any MVR grade of “unacceptable” is not permitted to operate a personal/company vehicle on behalf of Catholic Charities.
  • Must be able to form good working and therapeutic relationships.
  • Must have good oral, written, and interpersonal communication skills.
  • Ability to take direction well and respectfully respond to the needs of others.
  • Must have good computer skills and knowledgeable in Microsoft Outlook and Excel.
  • Final applicant is required to be fingerprinted to complete background check.

Nice To Haves

  • Experience with Avatar or case management software preferred.
  • Experience working with a team of professional staff desirable.
  • Must be flexible and willing to be a team player in assisting program implementation (including shift coverage).

Responsibilities

  • Ensure that the activities of this position and relevant programs are consistent with the mission, vision and values of Catholic Charities, Diocese of Cleveland.
  • Supervise shelter clients; oversee shelter check-in process; enforce curfew and quiet hour policies.
  • Provide client support and guidance.
  • Ensure clients are transported to appointments and activities as assigned/necessary.
  • Perform de-escalation interventions with clients as needed.
  • Assist with all procedures involved in supervision of client self-administration of medication.
  • Initiate daily activities such as showers, laundry and remind clients of group and individual case management and educational programming.
  • Supervise any medical emergencies that may arise and notify appropriate administrative staff.
  • Manage all client planned activities on shift.
  • Inspect clients at shelter check-in and administer breath screens as appropriate.
  • Handle referrals from case management for shelter clients and from clients in the community seeking assistance with costs related to obtaining or maintaining housing and basic needs.
  • Monitor cafeteria floor during breakfast, lunch and dinner.
  • May monitor intake desk during meals as needed.
  • May monitor all aspects of pantry program including registration and distribution process.
  • Supervise dining room and food storage areas as to cleanliness and sanitation, including all food preparation equipment.
  • Supervise clients/volunteers assisting in these area activities where necessary.
  • Ensure cleanliness of cafeteria and restrooms.
  • Enter data regarding service and demographics into Penelope or Avatar.
  • Pick up donations.
  • Maintain accurate records and documentation for various reports to funding entities.
  • Develop and share additional resources to help better serve clients.
  • Post announcements as needed.
  • Exemplify positive role modeling by professionalism, language, work ethic and positive communication.
  • Perform other duties as assigned or directed.

Benefits

  • Pay rate starting at $15.00 an hour

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What This Job Offers

Job Type

Part-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

251-500 employees

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