Shelter Advocate
Cornerstone Advocacy Service•Bloomington, MN
•$21 - $22•Onsite
About The Position
The Shelter Advocate provides trauma-informed, survivor-centered advocacy, crisis response, and supportive services to individuals and families impacted by domestic violence, sexual violence, and/or human trafficking/sexual exploitation. This role supports participants accessing 24/7 shelter, crisis line, and walk-in services while fostering a safe, inclusive, and welcoming environment. Advocates provide wraparound support including safety planning, resource coordination, and survivor-led advocacy across multiple systems.
Requirements
- Bachelor’s degree in social work, psychology, or related field, or equivalent combination of education and experience.
- Minimum of one year of experience providing direct services in a trauma-informed or crisis response setting.
- Knowledge of domestic violence, sexual violence, and/or human trafficking dynamics and survivor-centered practices.
- Strong communication skills with the ability to deescalate crisis situations and engage diverse populations.
- Proficiency in Microsoft Office, databases, and technology.
- Valid driver’s license and reliable transportation required.
Responsibilities
- Provide confidential, trauma-informed advocacy, safety planning, and crisis intervention via phone, in person, and walk-in services.
- Respond to crisis line calls and law enforcement referrals with timely follow-up and support.
- Screen and coordinate access to emergency shelter when space is available.
- Maintain consistent engagement with participants through ongoing check-ins and support.
- Complete intakes, orient new participants, and communicate shelter expectations and available services.
- Support residents with daily living needs including cleaning, meal preparation, food portioning, and parenting support.
- Support unit turnover through cleaning, safety checks, and preparation of spaces for new participants.
- Work collaboratively with team members to ensure coordinated, survivor-centered services.
- Participate in team meetings to share updates on participant needs, goals, and barriers.
- Support onboarding, training, and mentoring of new staff, volunteers, and interns as assigned.
- Maintain accurate and timely documentation in Apricot and other data systems.
- Complete required documentation for critical incidents, including mandated reports and safety concerns and additional administrative duties.
Benefits
- Free virtual mental health counseling (for all employees + their families)
- Free telemedicine (for employees + enrolled family members)
- 401(k) after 90 days + up to 4% employer match after 1 year
- Paid parental leave after 1 year of service
- Medical, dental & vision (eligible first month after 30 days)
- HSA & FSA options
- Free basic life & AD&D insurance
- Free long-term disability
- Voluntary short-term disability
- Generous PTO: 168 hours to start (increases after 24 months)
- 11 paid holidays + 2 floating holidays
- Paid birthday off
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
