SHE Manager - Response & Technology

AstraZeneca • Gaithersburg, MD

3d • $105,710 - $125,000 • Onsite

About The Position

Ready to leverage cutting-edge technology and AI to transform enterprise safety systems? As the Response and Technology Manager for the Safety, Health, and Environment (SHE) department, you will own platform administration, optimize digital workflows, and fortify data integrity to enable rapid, data-driven decision making across Chief Operating Officer sites. Approximately 60% of your focus will support Gaithersburg, with 40% supporting other sites. You will partner with site leaders, enterprise SHE, IT, vendors, and subject-matter experts to build a consistent, audit-ready operating model, improve reporting efficiency, and advance safety culture.

Requirements

• Proficiency with AI-enabled tools, Microsoft 365 applications, and Adobe Express, Acrobat Sign, and Acrobat Pro.
• Bachelor’s degree in technology, business, communications, information management, project management, or related discipline.
• 3+ years of experience in a related field.
• Strong written communication, presentation, and public-speaking skills.
• Working knowledge of and technology developments.

Nice To Haves

• Experience administering or supporting SharePoint, Workvivo, Veeva Vault, incident-management systems, or comparable enterprise platforms.
• Experience developing service-level measures, knowledge-management practices, adoption metrics, or user-support processes.
• Demonstrated commitment to ongoing professional development.

Responsibilities

• Evaluate workflows and translate business needs into practical technology and AI-enabled improvements that reduce administrative burden, strengthen reporting, and improve decision-making.
• Define and execute the multi-site strategy and roadmap for digital platforms, including SharePoint, Workvivo, Veeva Vault, the AZ SHE System, and related tools.
• Establish governance, standards, and key performance indicators for content lifecycle management, metadata, searchability, permissions, and archival to support accuracy, traceability, and audit readiness.
• Partner with administrators, IT teams, and vendors to manage platform configuration, information architecture, upgrades, outages, releases, and enhancements.
• Manage a transparent backlog and release plan; advise SHE leadership on priorities, risks, trade-offs, timelines, and expected benefits.
• Lead the Gaithersburg SHE Help Desk and support multi-site service channels by setting service levels, quality standards, escalation pathways, case-management practices, and root-cause reviews.
• Serve as the primary Gaithersburg administrator for incident, near-miss, action, and observation data; strengthen user literacy and data integrity while escalating technical issues appropriately.
• Develop guidance, templates, knowledge articles, communications, and training that improve digital proficiency and consistent documentation practices across SHE teams.
• Coordinate communications across intranet, digital signage, presentations, and other channels; measure engagement and refine content based on user needs.
• Support the annual Safety Celebration, quarterly safety collaborations, town halls, and other initiatives that strengthen safety culture and wellbeing.
• Represent SHE in cross-functional forums and lead change-management plans for system and process updates, including communications, training, adoption measures, and managed releases.
• Lead ad hoc, multi-site projects in response to business needs, with clear scope, ownership, timelines, and outcomes.

Benefits

• short-term incentive bonus opportunity
• equity-based long-term incentive program
• retirement contribution
• commission payment eligibility
• qualified retirement program [401(k) plan]
• paid vacation and holidays
• paid leaves
• health benefits including medical, prescription drug, dental, and vision coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level