Shaw Contract Account Executive - Boston

Shaw Industries•Boston, MA

About The Position

Shaw Contract, a global design leader in commercial flooring, is hiring an Account Executive to cover Boston proper and Rhode Island. The role works with architects, designers, business owners, contractors, dealers, end users, and other industry partners to identify and deliver flooring solutions suited to projects’ design criteria, budgets, applications, and timelines. The Account Executive manages projects from opportunity identification through product selection, specification, ordering, delivery, installation, and any needed follow-up, while developing new business and maintaining a consistent sales pipeline. The position requires regular travel throughout the assigned territory and use of a structured sales process and a CRM platform such as Salesforce.com. The Account Executive works independently while collaborating with the sales team and representing Shaw Contract at customer and industry events.

Requirements

High school diploma or GED.
At least one year of experience in commercial interiors, flooring, architecture and design, dealer sales, or a related industry.
Experience building customer relationships and calling on architecture and design firms, dealers, contractors, end users, or other commercial interiors partners.
Demonstrated ability to prospect, develop new business, expand existing accounts, or create a pipeline of sales opportunities.
Strong presentation, networking, and relationship-building skills.
Ability to travel regularly throughout Massachusetts and Rhode Island.
Must reside in Massachusetts or Rhode Island; candidates based in Massachusetts are preferred.
Build Trusting Relationships.
Influence Others.
Execute Action Plan.
Adapt and Change.
Deliver Compelling Communication.

Nice To Haves

Bachelor’s degree.
Experience calling on the A&D or dealer community.
Experience in commercial flooring or another commercial interiors product category, such as textiles, wall coverings, tile, ceilings, or architectural products.
An established professional network within the Massachusetts or Rhode Island commercial interiors market.
Participation in industry organizations such as IIDA, IFMA, BOMA, or NAFCA.

Responsibilities

Work with architects, designers, dealers, flooring contractors, end users, and other industry partners to select products that meet project design criteria, budgets, applications, and timelines.
Travel daily throughout the assigned territory to support existing customers, develop relationships, and prospect for new business.
Manage projects from inception through completion, including identifying opportunities, selecting and specifying products, placing and tracking orders, coordinating delivery, overseeing installation, coordinating punch walks or claims when necessary, and communicating maintenance programs.
Identify underserved accounts, create a consistent sales pipeline, and expand Shaw Contract’s presence in the territory.
Build trusted customer relationships and provide consultative product and project guidance.
Collaborate with sales team members to pursue opportunities across the A&D, dealer, and end-user channels.
Present products and solutions to architects, designers, dealers, contractors, and end users in individual meetings, group presentations, and customer events.
Manage customer relationships, sales activities, opportunities, and pipeline information through a CRM platform such as Salesforce.com.
Follow up on leads from industry resources, networking organizations, customer referrals, events, and other business development channels.
Participate in Shaw Contract customer events and maintain an active presence in relevant industry organizations and networking groups, such as IIDA, IFMA, BOMA, or NAFCA.
Build relationships with existing and prospective customers through meetings, meals, industry events, and other appropriate customer-engagement activities.
Work independently while contributing to a collaborative, team-oriented sales environment.
Implement the selling process within the assigned territory and use sound judgment to manage customer relationships and business opportunities.
Develop an understanding of Shaw Contract’s product portfolio and the applications each product serves.
Communicate with a diverse customer base in a friendly, respectful, and consultative manner, both verbally and in writing.

Benefits

Medical, dental, and vision insurance.
Life insurance and disability coverage.
Tuition reimbursement.
Employee assistance program.
Health savings account.
Paid Time Off.
Parental Leave.
401K and retirement plans.
Employee product discounts.
Adoption assistance.
Company vehicle and business-related travel and entertainment support.
Shaw Family Health Center at the Dalton, Georgia, and Cartersville, Georgia, locations.