SharePoint / Microsoft 365 Consultant

Inetum

11h•Remote

About The Position

Inetum is seeking an experienced SharePoint / Microsoft 365 Consultant to support, maintain, and continuously improve enterprise collaboration platforms. The successful candidate will administer and provide Level 3 (L3) technical support for both SharePoint On-Premises and Microsoft 365 solutions, ensure service continuity in line with defined SLAs, and contribute to the evolution of digital workplace solutions. The role requires close collaboration within Agile/Scrum teams and with various technical stakeholders and end users.

Requirements

Minimum of 7 years of professional experience in supporting SharePoint On-Premises and Microsoft 365 solutions.
Hands-on experience maintaining SharePoint On-Premises infrastructure, including patching and lifecycle management.
Expertise in administration of SharePoint Online and related Microsoft 365 workloads.
Experienced with PowerShell scripting for administration and automation.
Understanding of MS SQL server, active directory and networking concepts.
Knowledge of Microsoft Entra ID (Azure AD) concepts, including authentication, authorization, Graph API, app registrations, and conditional access.
Understanding Microsoft 365 security and compliance concepts, including permissions, access control, and data governance.
Familiarity with IT service management processes (incident, problem, change management).
Experience working within Agile/Scrum framework.
Proactive, team-oriented, and comfortable working within a remote, global team.
Ability to work independently with minimal supervision while remaining aligned with team objectives.
Eager to learn and continuously adapt to evolving technologies.
Clear communication skills and ability to collaborate effectively with technical and non-technical stakeholders.
Strong sense of ownership and accountability for service quality and deliverables.
Ability to manage multiple priorities effectively in a production support environment.
Excellent command of English.

Nice To Haves

Hands-on experience with SharePoint On-Premises to SharePoint Online migrations and familiarity with third-party migration tools such as SPMT and ShareGate.
Automate business processes and build applications using the Power Platform (Power Apps, Power Automate, Power BI)
Design, develop, and customize collaborative solutions using SharePoint Online and SPFx (TypeScript, React)
Experience using monitoring, reporting and auditing tools such as Prometheus, SPDockit and AdminDroid.
Relevant Microsoft certifications related to SharePoint and Microsoft 365.
French is an asset.

Responsibilities

Provide Level 3 technical support for SharePoint On-Premises and Microsoft 365 solutions.
Administer and maintain SharePoint On-Premises infrastructure, including patching, upgrades, and health monitoring.
Analyse and troubleshoot complex technical issues related to performance, configuration, and availability of SharePoint farm.
Support and provide tenant-level administration for Microsoft 365 services, including SharePoint Online, Microsoft Teams, Viva Engage, MS planner, MS forms etc.
Supports security, compliance, and governance requirements related to SharePoint and Microsoft 365 workloads.
Resolve incidents and service requests in accordance with defined Service Level Agreements (SLAs).
Use PowerShell scripting to automate administrative tasks and support troubleshooting activities.
Support the SharePoint On-Premises to SharePoint Online migrations, including planning, execution, and post-migration support, as needed.
Collaborate closely with the Product Owner, Product Architect, Scrum Master, and Scrum Team to deliver stable and scalable solutions.
Interact with other IT teams (e.g., infrastructure, security, identity, networking) to resolve cross-platform issues.
Participate in Agile/Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, and retrospectives.
Produce and maintain technical documentations, procedures, and operational guidelines to support knowledge sharing.