Shareholder Development Administrative Assistant

Bering Straits Native Corporation•Anchorage, AK

65d•Onsite

About The Position

Bering Straits Native Corporation is seeking a qualified shareholder or shareholder descendant to join our Anchorage office as a Shareholder Development Administrative Assistant-a key role that serves as the first point of contact for the Shareholder Development department. This position is responsible for managing incoming calls and emails related to programs such as the descendant registry, scholarships, summer internships, and workforce development, while also performing a variety of administrative and project-based tasks. The ideal candidate will be organized, professional, and collaborative, working closely with team members across the department and the broader organization to support and enhance shareholder services. Applicants will be contacted via phone or email within ten (10) business days of submittal.

Requirements

BSNC Shareholder or Shareholder Descendant
High school diploma or equivalent General Educational Development (GED) certificate.
A minimum of two (2) years' experience in general office setting.
A minimum of one (1) year experience providing customer service.
Excellent communication, interpersonal, professional, and organizational skills.
Computer related experience to include proficiency with Microsoft (MS) MS Word, MS Excel, MS Outlook, and Office365.
Position requires punctuality and dependability to satisfy job requirements.
Strong written and verbal communication
Excellent time management and organizational skills
Ability to multitask and prioritize effectively
Detail-oriented and proactive
Comfortable with office equipment and software
Able to work independently and as part of a team
Experience in administrative or clerical roles
Ability to work in a courteous and professional manner while providing customer service and working with other staff.

Nice To Haves

Current Notary Public or willing to obtain notary.

Responsibilities

Answer phone calls to assist shareholders calling into the department.
Direct calls to appropriate Shareholder Development or BSNC departmental staff.
Take and relay clear, accurate messages in a timely manner.
Manage voicemails and follow up in a timely manner.
Assist with managing Shareholder Development email inboxes.
Sends, receives, and responds to emails in a timely manner.
Assists shareholders with forms and paperwork.
Provide basic assistance navigating the website for job applications, scholarship applications, descendant registry, and shareholder-owned business registry for shareholders.
Maintain paperwork and filing systems electronic or physical.
Help department personnel with overflow work or special projects.
Assist with coordinating and participating in office or outreach events.
Operates telephone, fax machine, copiers, etc.
Checks department internal mailbox and fax machine regularly for mail and paperwork directed to Shareholder Development.
Performs general offices duties or other duties as assigned.