Shared Youth Housing Coordinator

New Avenues for Youth•Portland, OR

4d•Onsite

About The Position

This position provides onsite support at Unity House and New Doors for "office hours" which will include case management and support around direct needs, skill building, emotional support, conflict resolution, and transition planning. The role oversees day-to-day on-site operations of the shared housing program sites, ensuring processing and management of maintenance requests. The coordinator will partner with youth to provide basic upkeep tasks and cleaning, including room turnover. This role also coordinates all shared housing site community meetings and collaborates with the Assistant Director of Housing to develop intentional resolution of program rule violations. The position involves conducting initial assessments to identify client issues and determine strengths and needs, developing and maintaining trusting relationships with youth to encourage positive social and emotional development, and creating and nurturing Protective Factors in each youth's environment. The coordinator must manage crises by recognizing and providing appropriate intervention, address youth conflict directly and respectfully, and teach effective problem-solving and conflict negotiation. Flexibility is key, as services may be provided in non-traditional settings. The role facilitates youth engagement and self-determination, including resource brokerage, referral, case coordination, and advocacy, making referrals based on client needs and available resources. Overall coordination of services to each client is required, along with advocacy with referral agencies as needed. The position also involves engaging community members in support roles and networking various systems/options for youth.

Requirements

A minimum of two years of relevant work experience, lived experience, or both.
Minimum of one year of experience in a case management role.
Understanding of the issues of substance abuse, mental health, trauma, abuse and adolescent development including brain development.
Experience, ability and commitment to working with sexual minority and culturally diverse staff, participants and community.
Must have access to an automobile, a valid driver’s license, and active auto insurance on that vehicle.
Must be willing to be CPR trained and certified

Nice To Haves

A Bachelor’s degree in social work, psychology or related human services field a plus.

Responsibilities

Provide onsite support at Unity House and New Doors throughout the week for “office hours” which will include case management and support around direct needs, skill building, emotional support, conflict resolution, and transition planning.
Oversee day to day on-site operations of the shared housing program sites.
Ensure processing and management of maintenance requests for shared housing sites.
In partnership with youth, provides basic upkeep tasks and cleaning, including room turnover.
Coordinate all shared housing site community meetings and collaborate with Assistant Director of Housing to develop intentional resolution of program rule violations.
Conduct Initial Assessments to identify the client’s presenting issues and determine client’s strengths and needs with attention to immediate service provision.
Develop and maintain professional and trusting relationships with youth that encourage positive social and emotional development.
Create and nurture Protective Factors (caring relationships, high expectations, and relevant and meaningful participation) in each youth’s environment, including within the multi-agency team setting.
Manage crisis by ability to recognize and provide appropriate intervention as needed.
Address youth conflict directly and respectfully while avoiding power struggles.
Teach and model effective problem solving and conflict negotiation.
Exhibit flexibility by providing services in non-traditional settings (outside of traditional ‘office’ setting, i.e. the community, cafes, schools, parks, etc.).
Facilitate youth engagement and self-determination as individuals and within services/resources including resource brokerage, referral, case coordination and advocacy.
Make referrals based on appropriate match between youth’s needs and available resources.
Provide overall coordination of services to each client.
Advocate with referral agencies as needed and when appropriate to facilitate referral for identification of client needs.
Engage community members in support roles and network various systems/options for youth.