Shared Desktop Technician (Contract-to-Perm Opportunity)
About The Position
The Shared Desktop Technician serves as the primary point of contact for end users, providing support and maintenance across the district’s desktop computing environment. This role supports both PC and Chromebook devices and ensures all technology is functioning efficiently to meet the needs of students and staff. This is a contract role expected to run through July, with a strong possibility of extension or permanent placement for high-performing candidates. Permanent employees are eligible for New York State public school benefits, including healthcare, pension, and other district offerings.
Requirements
- Prior experience in desktop support, IT help desk, or similar role preferred
- Strong troubleshooting and problem-solving skills
- Ability to work independently and manage tasks across multiple locations
- Excellent communication and customer service skills
- Reliable transportation (for travel between sites)
- NYS Fingerprint Clearance is required prior to start (mandatory for working in a K-12 school environment)
Responsibilities
- Provide day-to-day technical support for staff and students across multiple school locations
- Install, configure, diagnose, repair, and maintain PC and Chromebook hardware
- Troubleshoot hardware, software, and connectivity issues
- Perform upgrades and ensure optimal performance of workstations and devices
- Respond to help desk requests in a timely and professional manner
- Support device deployments, imaging, and inventory management
- Travel between school sites as needed
Benefits
- Opportunity to transition into a permanent school district position
- Access to NYS public school benefits upon permanent hire (healthcare, pension, etc.)
- Hands-on IT experience in an educational environment
- Consistent weekday schedule with no evenings or weekends
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
