Shake & Beverage Specialist

Buttermilk Baby•Houston, TX

3d•Onsite

About The Position

The Shake & Beverage Specialist is responsible for preparing and serving specialty shakes, alcoholic and non-alcoholic beverages, and other menu items in a fast-paced, quick-service restaurant environment. This role focuses on consistent beverage preparation, quality, speed, cleanliness, responsible alcohol service, and exceptional guest service. This is not a traditional cocktail bartending position. The Shake & Beverage Specialist follows established recipes and preparation standards rather than creating craft cocktails or performing traditional mixology.

Requirements

Previous restaurant, beverage, cashier, or customer-service experience preferred but not required.
Previous bartending or mixology experience is not required.
Must be comfortable working with and serving alcohol.
Must meet all applicable legal requirements for alcohol service.
Ability to learn and consistently follow recipes and procedures.
Strong communication and customer-service skills.
Ability to work effectively in a fast-paced environment.
Ability to multitask and prioritize during high-volume periods.
Reliable, punctual, and dependable.
Positive attitude and willingness to work as part of a team.
Ability to stand and walk for extended periods of time.
Ability to frequently reach, bend, stoop, and move throughout the restaurant.
Ability to lift and carry supplies and equipment weighing up to approximately 30–50 pounds, as needed.
Ability to safely operate blenders and other beverage equipment.
Ability to work in a fast-paced environment for extended periods.

Responsibilities

Prepare specialty shakes, alcoholic shakes, and other beverages according to established recipes and presentation standards.
Accurately follow recipes, portion sizes, and preparation procedures to ensure consistency.
Prepare both alcoholic and non-alcoholic beverages in a timely and efficient manner.
Provide friendly, engaging, and knowledgeable service to guests.
Take beverage orders and ensure orders are prepared accurately and promptly.
Verify guest identification and age when required before serving alcohol.
Follow all federal, state, and local laws regarding the sale and service of alcohol.
Maintain awareness of responsible alcohol service practices and notify management of any concerns.
Maintain a clean, organized, and properly stocked beverage station.
Restock ingredients, cups, lids, straws, garnishes, alcohol, and other supplies as needed.
Monitor product levels and communicate shortages or inventory concerns to management.
Operate beverage equipment, blenders, mixers, and other tools safely and properly.
Maintain proper sanitation and food-safety standards throughout the shift.
Clean and sanitize equipment and work areas according to company standards.
Assist with other front-of-house duties as needed, including order taking, running food, guest service, and general restaurant cleanliness.
Process guest transactions accurately when applicable.
Work efficiently during high-volume periods while maintaining quality and guest-service standards.
Follow all company policies, procedures, and safety standards.
Perform other duties as assigned by management.
Create a welcoming and positive experience for every guest.
Be friendly, energetic, and approachable.
Have knowledge of the beverage menu and be able to answer guest questions.
Make recommendations when appropriate.
Handle guest concerns professionally and involve management when necessary.
Maintain a sense of urgency without sacrificing accuracy or quality.