Sewer Project Manager
About The Position
At Hoover, we’re more than just a home services company — we’re a community. We’re proud to be a trusted local business that continues to grow through our commitment to quality workmanship, exceptional customer service, employee satisfaction, and ongoing training and support. We’re looking to continue our growth by adding a Sewer Project Manager who is knowledgeable, customer-focused, and motivated to build relationships with homeowners. At Hoover, we take care of our employees like family while delivering the quality our community depends on. You get more than just a paycheck — you get the opportunity to grow your career and take your earning potential to the next level.
Requirements
- Residential sales experience, preferably in plumbing, HVAC, electrical, or other home services.
- Strong communication, presentation, negotiation, and closing skills.
- Ability to assess customer needs and confidently present solutions.
- Familiarity with estimates, financing options, and CRM or estimating software.
- Strong organizational skills with attention to detail.
- Professional, self-motivated, and customer-focused.
- Valid driver’s license.
- Ability to work a flexible schedule as needed.
Nice To Haves
- Accountable: Positive, reliable, and committed to maintaining a strong work ethic.
- Professional: Excellent communication, presentation, and customer service skills.
- Coachable: Team-oriented, humble, high-energy, and willing to learn and grow.
- Integrity: Committed to honesty, quality workmanship, and doing the right thing for our customers.
- Organized: Keeps work areas, company vehicles, and customer information clean, organized, and well maintained.
- Entrepreneurial: Motivated to ask for the business, take ownership, and get the job done right the first time.
Responsibilities
- Respond to company-generated leads and conduct in-home plumbing consultations.
- Build trust with homeowners through education, communication, and solution-based selling.
- Assess customer needs and recommend appropriate plumbing solutions.
- Create accurate estimates and present service and product options.
- Explain available financing options and assist customers through the financing process when applicable.
- Confirm payment details and ensure all required documentation is complete.
- Coordinate with Install Coordinators, Technicians, and Dispatch to ensure a smooth job flow.
- Visit job sites as needed to confirm installation feasibility and scope of work.
- Maintain accurate and organized sales records using CRM and ServiceTitan.
- Meet or exceed monthly sales goals and key performance metrics.
- Attend ongoing product and sales training to continually improve performance.
- Ensure sales comply with applicable plumbing codes and permitting requirements.
- Deliver an exceptional customer experience from the initial consultation through job completion.
- Perform other duties as assigned.
Benefits
- Competitive Pay
- Comprehensive Benefits Package: Medical Dental Vision Prescription Drug Coverage Life Insurance Short-Term & Long-Term Disability Coverage Employee Assistance Program (EAP) NB Fitness Discount
- 6 Paid Holidays
- Paid Time Off + Vacation
- Biweekly Pay
- Consistent Weekly Work Schedule
- Company-Provided Gas Card, Truck, iPad & Uniforms
- Ability to Dispatch from Home
- Company-Matched 401(k) Retirement Plan
- Ongoing Weekly Training — Enhance your skills both technically and professionally
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
