Sewer & Drain Cleaning Technician

NexCore • Rochester, NY

4d • Onsite

About The Position

We are looking for a reliable and skilled Sewer & Drain Cleaning Technician to join our field operations team. In this hands-on role, you will be responsible for diagnosing, cleaning, and maintaining residential and commercial sewer and drain systems using a variety of specialized equipment. You will respond to both scheduled service calls and emergency situations, delivering professional and efficient service to every customer. This is a physically demanding position that requires a strong work ethic, mechanical aptitude, and a commitment to safety.

Requirements

• 1+ year of experience in drain cleaning, plumbing, or a related trade (will consider motivated entry-level candidates)
• Ability to operate hydro-jet and cable drain cleaning equipment
• Valid driver's license with a clean driving record; CDL preferred or willingness to obtain
• Ability to lift 50+ lbs, work in confined spaces, and perform physically demanding tasks outdoors in all weather conditions
• Strong problem-solving skills and mechanical aptitude
• Professional appearance and customer-facing communication skills

Nice To Haves

• Experience with CCTV sewer camera systems (RIDGID, Aries, or similar)
• Familiarity with commercial grease trap and lift station service
• Knowledge of local plumbing codes and sewer regulations
• Prior experience with ServiceTitan, Jobber, or similar field service software

Responsibilities

• Operate hydro-jetting equipment to clear blockages in residential and commercial drain lines
• Use electric drain machines (cable machines) to remove stoppages in sinks, toilets, floor drains, and main sewer lines
• Perform root cutting and grease removal in sewer mains and lateral lines
• Clean and maintain storm drains, catch basins, grease traps, and lift stations
• Respond to emergency drain and sewer service calls, including after-hours when required
• Operate sewer camera inspection equipment (CCTV) to identify blockages, root intrusion, pipe damage, and line offsets
• Accurately locate and mark sewer cleanouts, drain access points, and underground line paths
• Document inspection findings with video and written reports for customers and office staff
• Identify upsell opportunities such as pipe lining, spot repairs, or full replacements and communicate them professionally to customers
• Safely operate and maintain all assigned service vehicles, trailers, and equipment
• Perform daily pre-trip vehicle inspections and report maintenance needs
• Keep equipment clean, organized, and in working order at all times
• Represent the company professionally at all customer locations — residential homes, apartment complexes, restaurants, and commercial facilities
• Explain findings and recommended services to customers in a clear, non-technical manner
• Collect payment and complete service documentation accurately in the field
• Maintain a clean, organized work area and leave job sites in the same or better condition than found
• Follow all OSHA safety standards, confined space entry procedures, and company safety protocols
• Wear required personal protective equipment (PPE) at all times on job sites
• Properly handle, transport, and dispose of waste materials in compliance with local regulations
• Participate in ongoing safety training and toolbox talks

Benefits

• Competitive pay
• Comprehensive health insurance (including dental and vision)
• Health Saving Account with company contribution
• Company Paid Life Insurance
• 401(k) plan with company matching
• Paid Time Off
• Paid Holidays
• Company Vehicle
• Paid on-the-job training and certification support

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed