Sewer & Drain Cleaning Technician

NexCoreRochester, NY
Onsite

About The Position

We are looking for a reliable and skilled Sewer & Drain Cleaning Technician to join our field operations team. In this hands-on role, you will be responsible for diagnosing, cleaning, and maintaining residential and commercial sewer and drain systems using a variety of specialized equipment. You will respond to both scheduled service calls and emergency situations, delivering professional and efficient service to every customer. This is a physically demanding position that requires a strong work ethic, mechanical aptitude, and a commitment to safety.

Requirements

  • 1+ year of experience in drain cleaning, plumbing, or a related trade (will consider motivated entry-level candidates)
  • Ability to operate hydro-jet and cable drain cleaning equipment
  • Valid driver's license with a clean driving record; CDL preferred or willingness to obtain
  • Ability to lift 50+ lbs, work in confined spaces, and perform physically demanding tasks outdoors in all weather conditions
  • Strong problem-solving skills and mechanical aptitude
  • Professional appearance and customer-facing communication skills

Nice To Haves

  • Experience with CCTV sewer camera systems (RIDGID, Aries, or similar)
  • Familiarity with commercial grease trap and lift station service
  • Knowledge of local plumbing codes and sewer regulations
  • Prior experience with ServiceTitan, Jobber, or similar field service software

Responsibilities

  • Operate hydro-jetting equipment to clear blockages in residential and commercial drain lines
  • Use electric drain machines (cable machines) to remove stoppages in sinks, toilets, floor drains, and main sewer lines
  • Perform root cutting and grease removal in sewer mains and lateral lines
  • Clean and maintain storm drains, catch basins, grease traps, and lift stations
  • Respond to emergency drain and sewer service calls, including after-hours when required
  • Operate sewer camera inspection equipment (CCTV) to identify blockages, root intrusion, pipe damage, and line offsets
  • Accurately locate and mark sewer cleanouts, drain access points, and underground line paths
  • Document inspection findings with video and written reports for customers and office staff
  • Identify upsell opportunities such as pipe lining, spot repairs, or full replacements and communicate them professionally to customers
  • Safely operate and maintain all assigned service vehicles, trailers, and equipment
  • Perform daily pre-trip vehicle inspections and report maintenance needs
  • Keep equipment clean, organized, and in working order at all times
  • Represent the company professionally at all customer locations — residential homes, apartment complexes, restaurants, and commercial facilities
  • Explain findings and recommended services to customers in a clear, non-technical manner
  • Collect payment and complete service documentation accurately in the field
  • Maintain a clean, organized work area and leave job sites in the same or better condition than found
  • Follow all OSHA safety standards, confined space entry procedures, and company safety protocols
  • Wear required personal protective equipment (PPE) at all times on job sites
  • Properly handle, transport, and dispose of waste materials in compliance with local regulations
  • Participate in ongoing safety training and toolbox talks

Benefits

  • Competitive pay
  • Comprehensive health insurance (including dental and vision)
  • Health Saving Account with company contribution
  • Company Paid Life Insurance
  • 401(k) plan with company matching
  • Paid Time Off
  • Paid Holidays
  • Company Vehicle
  • Paid on-the-job training and certification support
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