Setup Technician and Delivery Driver

AIS•North Las Vegas, NV

1d•$21 - $26•Onsite

About The Position

This role supports AIS’s purpose “To provide technology that works and revolutionizes Client’s business with service they’ll fall in love with”. The Setup Technician and Delivery Driver is a critical member of our Logistics team responsible for the safe, timely delivery of equipment and accurate setup, configuration, and customer training of devices. This hybrid role offers the best of both worlds, combining hands-on technical expertise with reliable transportation and customer service. You’ll be responsible for setting up copiers and related technology and delivering the copiers to client sites. You’ll ensure both the product and customer experience meet AIS’ high standards. If you enjoy a balance of physical work, technical problem-solving, and direct customer interaction, this hybrid role offers the best of both worlds.

Requirements

High school diploma or equivalent
Valid driver’s license with clean driving record
Ability to lift 55+ lbs with proper equipment and assistance
Excellent communication and customer service skills

Nice To Haves

2+ years’ experience in copier/IT equipment installation or delivery preferred
Strong mechanical aptitude and basic networking knowledge preferred

Responsibilities

Safely load, transport, and deliver copiers and supplies to customer sites.
Ensure on-time delivery and accurate documentation of shipments.
Provide end-user orientation and basic training on equipment functions.
Follow DOT and OSHA safety guidelines for handling and securing equipment.
Maintain delivery vehicles, ensuring compliance with inspections and service schedules.
Unpack, assemble, and connect copiers and related hardware.
Configure network settings (print, scan, fax) according to customer requirements.
Ensure complete and correct documentation of serial numbers
Perform quality checks to ensure devices are fully operational before handoff.
Act as the company’s frontline representative during delivery and setup.
Ensure customer satisfaction by resolving installation issues promptly.
Secure customer sign-off for completed work orders.
Adhere to company policies on vehicle operation, equipment handling, and workplace safety.
Report accidents, incidents, or damages immediately.
Use proper tools (dollies, straps, lift gates) consistently and safely.
Assist with processing daily incoming shipments.
Break down and dispose of cardboard boxes appropriately.
Ensure all warehouse tools and equipment are in proper working order and returned to their designated place at the end of each day.
Perform inventory management tasks including system updates, stock transfers, and physical counts as required.
Other duties as assigned.