Setup Houseperson

The Lodge at Blue Sky

About The Position

The Setup Houseperson is responsible for the set up of all aspects of Banquet functions, in accordance with The Lodge at Blue Sky and Auberge standards.

Requirements

Ability to anticipate and understand guest service needs remaining calm and courteous.
Ability to communicate in English, both orally and in writing, using correct spelling and grammar. Ability to provide legible written communication.
Ability to think clearly, quickly, maintain, concentration, and make a concise decision in pressure situations.
Ability to exert physical effort in setting up rooms from specific standards of each event.
Ability to stand and walk for up to 12 hours.
High School diploma or equivalent.
Minimum 16 years of age.
Current food handling certificate.
Ability to satisfactorily communicate in English with guests, management, and coworkers to their understanding.
Ability to communicate legibly.

Responsibilities

Maintain complete knowledge of Pre-function sidework
Be familiar with all hotel services/ features and local attractions in Calistoga and surrounding areas/ activities in order to respond to guest inquiries accurately.
Assist Banquet servers with special guest requests and must be able to work as a Banquet server in case of absenteeism.
Set an example for other service staff regarding service standards, side work, productivity and professionalism in the workplace,
Comply with all departmental policies/service procedures.
Complete all opening/closing side duties as assigned.
Organize assigned stations and ensure readiness for the arrival of guests.
Maintain and complete all tasks assigned by management.
Check storage areas for proper supplies, organization, and cleanliness. Instruct designated personnel to rectify any cleanliness/organization deficiencies
Perform other duties as directed, developed or assigned.
Assist in manning the dishpit.