Settlement Operations Analyst

Early Warning® • Scottsdale, AZ

1d • $66,000 - $82,000 • Hybrid

About The Position

The Settlement Operations Analyst is a blend of accounting, data analysis, transaction research, and customer service in regards to settlement operation activities. The Settlement Operations Analyst’s primary responsibility will be to support customers in settlement and reconciliation activities utilizing an enterprise settlement application.

Requirements

• Completion of a Bachelor’s Degree in finance, accounting, business or related field with experience supporting users and an ability to relate business needs to system capability or a combination of education and experience.
• Minimum of 3 or more years of progressive experience in settlement operations.
• Ability to understand and apply basic accounting principles relating to accounts payable
• Strong data entry, analytical, problem solving and organizational skills
• Experience performing high level data analysis; need to have a understanding of databases and table structures and must enjoy working with data
• Must be proficient in MS Office applications
• In depth understanding of financial transaction settlement, disputes and reconciliation.
• A strong work ethic and positive attitude, with excellent customer service and interpersonal skills
• Ability to analyze and evaluate procedures and work processes and to exercise appropriate judgment in establishing priorities, processes and work methods
• Ability to work independently in a high volume fast paced environment
• Superior organization skills with excellent attention to detail

Nice To Haves

• Bachelor's degree in accounting, business, finance or related field
• Experience with Concourse Financial Software
• Experience providing Settlement functions in the Banking or Payments Network sector
• Financial institution experience

Responsibilities

• Complete daily settlement balancing and reconciliation activities utilizing the designated application
• Perform daily funding reconciliation for the transactional activity to support our customers
• Perform quality control reviews on completed reconciliations to ensure accuracy and completeness
• Perform monitoring and validation within settlement application to ensure processing was timely and complete
• Complete workflow tickets to ensure proper classifications and appropriate level of detail and resolution steps in each ticket
• Perform adjustment research activities internally and externally with customers to ensure timely resolution
• Work with other support teams to assist them in researching consumer inquiries related to payment transactions
• Follow existing operating procedures adhering to audit controls, and recommend modifications to improve quality, controls and efficiency
• Provide metrics for settlement systems and issue tracking, using appropriate tools, which may include database interface via ad hoc queries, or existing system reports
• Participate in disaster recovery events for all applications, identify gaps and processing procedures.
• Maintain documentation of processes, procedures and internal controls
• UAT participation and validation for project releases and enhancements

Benefits

• Competitive medical (PPO/HDHP), dental, and vision plans
• Company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
• 401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
• Flexible Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees
• 11 paid company holidays
• A paid volunteer day
• 12 weeks of Paid Parental Leave
• Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level