Settlement Officer (Australian Mortgage)

D2B

5d • Remote

About The Position

We are seeking a detail-oriented and proactive Settlements Officer to join a high-performing team known for its commitment to professional excellence and client-centric service. In this critical role, you will act as the final bridge between loan approval and successful funding, ensuring that every client’s journey to property ownership or refinancing is seamless, transparent, and efficient.

Requirements

• A minimum of 2+ years of experience in a settlements or loan processing role within the Australian Mortgage industry is essential.
• Comprehensive understanding of the Australian mortgage lifecycle, including PEXA, Lenders’ portals, and various loan structures (First Home Buyers, Construction, SMSF, and Refinancing).
• Familiarity with Australian credit legislation and privacy requirements.
• Experience with industry-standard CRM tools and mortgage processing platforms.

Nice To Haves

• A "get the deal done" attitude with a high degree of accountability.
• Ability to thrive in a fast-paced environment and manage a high volume of files without compromising quality.

Responsibilities

• Coordinate the final stages of the loan process from unconditional approval through to settlement and post-settlement filing.
• Act as the primary point of contact for banks, solicitors, and conveyancers to ensure all documentation is executed correctly and deadlines are met.
• Meticulously review loan offers and mortgage documents for accuracy, ensuring full compliance with Australian lending regulations and internal quality standards.
• Provide regular, proactive updates to clients, keeping them informed of their settlement status and addressing any concerns with empathy and clarity.
• Identify and resolve potential bottlenecks in the settlement process, such as missing documentation or funding discrepancies, to prevent delays.
• Maintain an organized and up-to-date CRM database, tracking all active applications and ensuring no "Great Australian Dream" is held up by administrative hurdles.
• Manage the "thank you" process and ensure all post-settlement compliance requirements and commission tracking are completed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed