Settlement Counsellor

Multicultural Association of the Greater Moncton Area • Moncton, NB

1d • Hybrid

About The Position

We are seeking a dedicated and compassionate team member to support newcomers as they build independence and self-sufficiency in their new community. The Settlement Counsellor plays a key role within two core service streams of the department: the Resettlement Assistance Program (RAP) and Case Management Services (CMS). The successful candidate is enthusiastic about MAGMA’s mission and strategic priorities, with strong skills in assessing client needs, and connecting them to community resources. Working across RAP and CMS, the Settlement Counsellor delivers coordinated services that support newcomers’ successful integration in a client-centered, multicultural environment. Join us in making a meaningful impact in the lives of newcomers and contributing to the continued growth and vibrancy of the multicultural Moncton area.

Requirements

• Must possess a valid class 5 driver's license
• Experience counselling clients or other helping capacity.
• Knowledge and experience with life skills education and coaching.
• Demonstrated ability to plan, lead and evaluate group or individual trainings and workshops
• Knowledge and experience in maintaining confidentiality, appropriate boundaries, and other basic counselling ethics.
• Knowledge of community resources for youth and families.
• Have strong proficiency using technology, including Teams, Zoom, etc.
• Must be able to work flexible hours, including evenings and weekends, to accommodate the clients' needs.

Nice To Haves

• Post-secondary education in social work or a related human services field is an asset.
• Fluent in English; additional languages like Arabic, Rohingya are an asset.

Responsibilities

• Works with newcomers to assess needs and resources.
• Develop a plan to address housing and other settlement goals in the community.
• Aids newcomers in school enrolments, employment pursuits and credential recognition.
• Identifies educational and training resources, recreational pursuits, and other appropriate community contacts and resources.
• Organizes various workshops and activities to facilitate newcomer integration.
• Referrals to professional networking events and groups.
• Represents the organization in the community when required and maintains healthy relationships with other helping organizations and the community.
• Completes reports and attends meetings as required by MAGMA.
• May be required to resolve client issues directly at their homes when necessary.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 11-50 employees