Servicing Coordinator

V.I.P. Mortgage•Scottsdale, AZ

3d•Hybrid

About The Position

The Servicing Coordinator is responsible for maintaining complete and accurate mortgage servicing files, preparing servicing and transfer documentation and data, coordinating with internal departments to obtain missing documents, supporting loan boarding and servicing-retained activities, and ensuring deadlines are met through effective organization and cross-functional collaboration.

Requirements

Knowledge of servicing and loan origination docs
Familiarity with the mortgage process
Ability to take direction and work closely in a team structure
Detail-oriented with strong organizational skills
Demonstrate strong decision making, analysis and communication skills
Demonstrate strong writing skills
Proficient with Microsoft Office Word, Excel and Outlook
High School Diploma or equivalent, required

Nice To Haves

Knowledge of Ellie Mae's Encompass System a plus
3 years of mortgage lending or related regulatory experience, preferred
Loan Processor experience a plus

Responsibilities

Ensure all documents necessary for servicing are present and complete within the efolder.
Prepare and send out inter-company reports and documents.
Prepare and send out reports to vendors and GSE's related to interim servicing transfers.
Upload complete and accurate loan data to our interim online servicing system.
Sort and prepare all necessary servicing documents for automated stacking sweep.
Assists with servicing-retained projects or audits.
Work quickly to make sure all boarding deadlines are met.
Work with internal departments to locate missing documents.
Crosstrain with the other servicing areas to provide backup as needed.
Preparing and reviewing transfer documents to mortgage borrowers.
Other duties as assigned by management.