Servicing Business Analyst

Primary Residential Mortgage•Colorado City, AZ

9h•Onsite

About The Position

The Business Analyst will collect and analyze data, perform risk analyses, and assist the organization in making better business decisions that maintain compliance and align with industry best practices.

Requirements

Possess strong communication, analytical, and problem-solving skills
Excellent verbal and written communications skills, relationship management, client facing, negotiation, team-building, and problem-solving.
Possess strong organizational and time management skills.
A sharp eye for identifying weak points in processes and organizational structures.
A thorough understanding of the latest process enhancement strategies.
2 + years experience in leadership and project management
Experience working for multiple areas of a single business to promote diverse perspective
Knowledge of Microsoft Office applications (i.e. Word, Excel, Outlook, PowerPoint, etc.)
Each employee must be able to communicate clearly and effectively, utilize a computer, maintain a work schedule, and effectively perform in an office setting.
The ability to work extended hours may be required.

Nice To Haves

Extraordinary attention to detail
Ability to work and to deliver content under tight deadlines
Ability to work independently and collectively
Progressive track record in leadership and management roles
High comfort level with use of various industry related software systems
2-5 years experience in developing process enhancement strategies that promote efficiencies

Responsibilities

Analyze business unit processes and procedures and identify improvement opportunities
Collaborate with multiple departments to understand and anticipate their needs and translate them into project requirements
Align the needs of the business units with the capabilities delivered by technology solutions
Leverage industry and technology resources to share best practices across all functional units
Work constructively with business units, senior management and third parties
Facilitate problem-solving and decision-making
Facilitate prioritization of projects and ensure on-time delivery of solutions
Explore and measure the value of the project output to promote quality assurance
Recruits, interviews, hires, and trains new staff
Oversees the daily workflow of the department
Provides coaching to department staff
Provides constructive and timely performance evaluations
Handles discipline and termination of employees in accordance with company policy
Goal-Setting and Training of Team Members

Benefits

Review and adhere to policies and guidelines contained within the Employee Handbook, including privacy and information security guidelines.
Act within delegated authorities and adheres to applicable policy and procedures associated with such authorities.
Contribute to establishing a respectful workplace where diversity is critical to innovation and growth.
Ensure every action and decision is aligned with PRMI values.
Partner with your management team to understand performance expectations and measurements. Effectively utilize feedback and coaching opportunities while seeking to learn and develop within your role at PRMI.
Realize team synergies through networking and partnerships across PRMI.
Embrace change; act as advocate and role model, promoting an approach of continuous improvement.
Maintain a high standard of customer care while actively listening to customers in an effort to understand their views and needs. Take ownership of problems and issues, taking into consideration the breadth of PRMI competencies in providing solutions.
Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations.
Work effectively as a team contributor on all assignments.
Perform quality work within deadlines.
Respect client and employee privacy.