Services UI Localization - AI Workflow Specialist
About The Position
The Services UI Localization team at Apple is responsible for delivering localization across numerous products including App Store, Apple Music, TV App, Fitness+, Apple News, iCloud, Maps, Enterprise, and Identity Management Services. This team supports over 50 languages, 150 markets, and all Apple platforms. They are actively transforming their work through AI. This role is within the UI Localization PM team, focusing on AI and agentic workflows to enhance automation solutions. The ideal candidate will have deep expertise to elevate the team's capabilities, serve as a central point for AI knowledge, assist teammates, and bring rigor to the team's development and prioritization processes. This is a collaborative role that requires both technical and interpersonal skills.
Requirements
- BS/MS in a technology or business-related field, or equivalent practical experience.
- Hands-on experience building AI-powered workflows and automation solutions in production or near-production environments.
- Proficiency in Python.
- Experience with integrating frontier Large Language Models (e.g.: Gemini, Claude, GPT) leveraging modern AI/ML frameworks (e.g.: LangChain, LangGraph).
- Experience designing and deploying AI services through APIs, automation platforms, or orchestration frameworks.
- Strong ability to break down complex, ambiguous operational problems into structured steps an AI agent can execute.
- Clear communicator, able to translate technical concepts for non-technical partners and operational problems into engineering requirements.
- Exceptional presentation and storytelling skills.
- Experience driving cross-functional work through influence without formal authority.
- Direct experience handling sensitive and confidential information with integrity and discretion.
- Ability to be onsite; this role is an in-person, onsite position.
- Available to work nights and weekends as needed.
Nice To Haves
- Experience in software localization, internationalization, or globalization operations.
- Prompt engineering experience, including structured prompting and iterative refinement.
- Knowledge of integration patterns using OpenAPI and MCP to connect AI agents with business systems and API Gateways.
- Experience building internal tools in collaboration with engineering or platform teams.
- Ability to define and track KPIs demonstrating operational ROI from automation initiatives.
- Experience evaluating reliability, observability, and governance considerations for autonomous AI workflows.
- Familiarity with web development in Python: Django, Flask.
- Familiarity with AI/ML: TensorFlow, PyTorch, Hugging Face.
Responsibilities
- Identify opportunities for automation to eliminate or reduce manual work within UI localization processes.
- Build and implement automation solutions for the UI Localization PM team.
- Proactively identify new opportunities for process improvement and automation.
- Collaborate with Strategy, AI/ML, and tooling organizations to integrate solutions into a broader platform.
- Develop agents, automations, and process improvements to enhance the speed, intelligence, and scalability of project management and delivery.
- Attend kickoffs for new services and features, scope localization work, manage tasks through translation and review, and produce planning and reporting deliverables at scale.
- Translate technical concepts for non-technical partners and operational problems into engineering requirements.
- Build compelling executive narratives and demo AI solutions with clarity and confidence.
- Drive cross-functional work through influence without formal authority.
- Handle sensitive and confidential information with integrity and discretion.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
