Services Technician-W2

Insight Enterprises, Inc.Hanover Park, IL
Onsite

About The Position

This role is fully onsite in our Hanover Park, IL office. Now is the time to bring your expertise to a W2 role for a Fortune 500 Solutions Integrator where success and fulfillment go hand in hand. You will be at the forefront of helping businesses transform their cloud, data, AI, cybersecurity, and analytics to ensure they are future-ready. As a Services Technician - W2 with Insight, you will perform configuration, modification, repair, testing and/or servicing on IT devices, including, but not limited to: hardware and peripherals and software configuration. We are legendary for taking care of our teammates. We want our teammates to enjoy a diverse and meaningful experience in the workplace, knowing that what you do makes a difference! Insight provides access to an engaging selection of 11 Teammate Resource Groups (TRGs) available to all teammates, further enhancing our commitment to fostering a sense of belonging. Temporary teammates can also expect medical benefits, which includes sick time after 90 days and access to our retirement plans.

Requirements

  • Bachelor's degree (BA/BS) from four-year College or university or 2 years related experience and/or training; or equivalent combination of education and experience.
  • PC’s, messaging and server software applications experience required.
  • Extensive knowledge of Windows operating systems, vendor diagnostics, imaging software such as Ghost, MDT, or SCCM.
  • Minimum of one year hardware troubleshooting experience, which needs to include laptops and desktop for Tier One vendors.
  • Should also be familiar with vendor web sites in order to find hardware updates, driver updates, and engineering changes) as well as on multiple Tier One products (IBM, Compaq, HP, Toshiba).

Nice To Haves

  • LAN/WAN, and ability to automate tasks using basic scripting techniques a plus.

Responsibilities

  • Configure hardware including desktops, laptops, mobile devices, servers.
  • Deploy images and customize software based on provided work instructions.
  • Identify and troubleshoot system hardware problems.
  • Perform Quality Control inspections.

Benefits

  • medical benefits
  • sick time after 90 days
  • access to our retirement plans
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