Services Technical Trainer

Alstom•Philadelphia, PA

7d•Hybrid

About The Position

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling, and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, 80,000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars. Could you be the full-time hybrid Technical Trainer in Philadelphia, PA, US we’re looking for? Your future role Take on a new challenge and apply your technical expertise in a cutting-edge field. You’ll work alongside innovative and collaborative teammates. As Technical Trainer, you are responsible to support the Integrated Services Readiness team on all their technical training activities.This role involves creating and delivering training programs through various methods (workshops, online/class courses) covering more specifically Railway Signaling and Operations. You'll play a key role in creating and delivering training programs that empower teams with the knowledge and skills to excel in railway signaling and operations. Day-to-day, you’ll work closely with teams across the business (including co-workers, external suppliers, and management), ensure compliance with Health & Safety standards, and adapt training schedules to meet the needs of various sites across the U.S. You’ll specifically take care of developing and revising high-quality courseware materials and delivering training on different types of trains such as commuters, subways, and locomotives. Additionally, you’ll supervise and evaluate training delivered by external suppliers and maintain accurate training documentation and records.

Requirements

Technical educational background and workshop practice
Mechanical and electrical knowledge with different systems related to trains (e.g., HVAC, doors, couplers, communication, carbody, brakes)
Familiarity with training delivery processes
Skills in instructional design
Strong computer skills with excellent communication skills in English
Flexibility and mobility to adjust to different training schedules to various sites located in the US
Ability to travel with a valid passport

Responsibilities

Developing and revising courseware material of high quality, following departmental procedures and initiatives
Delivering training in compliance with contractual technical specifications in a timely manner according to the training schedule(s)
Supervising and evaluating training delivered by external suppliers
Maintaining training documentation and records
Analyzing the effectiveness of training programs through assessments and tests to ensure learning objectives are met
Identifying improvements in training (quality, delivery) and implementing changes