Services Solution Architect

Schneider Electric • Phoenix, AZ

8d

About The Position

Schneider Electric is seeking a Services Solution Architect for the Southwest region of the United States. The role provides presales technical leadership, develops reference architectures, and ensures the technical integrity and value of customized solutions. The architect partners with sales, other architects, and field execution leaders to deliver technical expertise across Modernization, Maintenance, Consulting, and Digital services engagements.

The position collaborates across business units and within a matrixed organization to support business strategy and customer needs. It advises strategic and named accounts, supports sales engagements and service proposals, educates customers on technical offerings, and contributes to offer development and continuous improvement. The role also coaches and mentors internal sales teams, Inside Architects, and System Architects. Travel of 50% or more may be required.

Requirements

• Minimum of 10 years of relevant work experience in field operations, industry, and sales within the Electrical Industry.
• Excellent verbal and written communication skills and ability to work effectively with all organizational levels.
• Ability to excel in a matrixed environment and collaborate across functional and business-unit boundaries.
• Situational awareness, social intelligence, listening, and problem-solving skills.
• Demonstrated ability to build relationships and influence others across functional boundaries.
• Strategic planning skills and ability to challenge the status quo, network upwards and downwards, and influence within a complex organization.
• Demonstrated ability to implement innovation and change.
• Solid understanding of business finance.
• Proficiency with digital tools and CRM platforms such as Salesforce, and data-driven decision-making.
• Ability to travel 50% or more as required.

Nice To Haves

• Electrical or Mechanical Engineering degree from an accredited institution; relevant work experience may be considered, but may require additional electrical theory and safety training upon hire.
• Good understanding of Schneider Electric portfolios, including APC, Square D, ASCO, Digital, and Software offerings.

Responsibilities

• Serve as a presales technical trusted advisor on complex architectures, systems, and products.
• Anticipate and understand customer needs and develop a full technical value proposition to support customer outcomes, using in-depth knowledge of cross-business-unit Schneider Electric offerings.
• Partner with sales and quotation teams on technical elements of RFI/RFP responses and service proposals.
• Drive continuous improvement in collaboration with Services Excellence.
• Provide feedback on offer management and offer evolution.
• Attend sales engagements as necessary.
• Validate the technical integrity of quotations.
• Lead alignment of customized solutions with field execution leaders, including PSM and FSM.
• Advise strategic and named accounts in developing customer strategies.
• Educate customers on technical aspects of offerings through L&Ls, thought leadership participation, and industry conferences.
• Perform customer site walks and interface with customer technical teams.
• Coach the internal sales fighting team.
• Create reference architectures and Segment Solution requirements.
• Mentor Inside Architects and System Architects.
• Collaborate with counterparts to share best practices and deliver strategy and results.
• Collaborate with other business units to align solutions across markets and customer engagements.

Benefits

• Medical benefits with member reward points
• Dental insurance
• Vision insurance
• Basic life insurance
• Benefit Bucks
• Flexible work arrangements
• Paid family leaves
• Well-being programs
• 12 holidays per year
• 15 days of paid time off per year
• Base salary and short-term incentives
• Company share ownership
• 401(k) with match
• Performance discussions
• Global opportunities
• Schneider Career Hub
• Learning platforms such as Coursera
• Volunteer leave
• Programs with the Schneider Electric Foundation
• Youth education initiatives
• Military leave benefits
• Inclusive workplace and recognition

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed