Services Sales Executive - Expert Support

SHI International Corp.•Austin, TX

3d•$140,000 - $160,000•Hybrid

About The Position

The Services Sales Executive will develop and promote sales opportunities for support services within assigned sales segments. This role serves as the primary point of contact and subject matter expert for customers, with a focus on building trust with sales teams, educating them on support offerings, and collaborating with Solution Architects and operational teams to address customer business challenges and pain points.

Requirements

Bachelor’s degree completed or relevant equivalent work experience required
3+ years of experience in Sales, Sales Support, Information Technology, or a related role
Experience and familiarity with Microsoft technologies, including Microsoft 365 (M365), SharePoint, and Azure Virtual Desktop
Up to 25% Travel to SHI, Partner and Customer Events
Demonstrated experience meeting or exceeding sales targets through selling company products, solutions, and services to new clients
Strong prospecting and strategic account planning skills, with proven solution-selling acumen using methodologies such as MEDDICC, Challenger Sale, Solution/Spin Selling, or similar frameworks
Ability to create and manage relationships with external partners, executive-level stakeholders, and within a sales organization. - Intermediate
Proficient in building and executing cross-functional plans to achieve objectives; able to analyze business results to develop action plans. - Intermediate
Creative and strategic thinking with excellent decision-making skills; capable of managing regional business independently from Management. - Intermediate
Excellent time management along with planning and organizational skills; self-motivated with the ability to work autonomously. - Intermediate
Ability to communicate, present, and influence all levels of a customer and/or partner organization for building relationships and driving sales growth; skilled in prospecting, negotiating, and closing deals. - Intermediate
Ability to effectively position against competition and clearly articulate value. - Intermediate
Ability to self-study and engage in independent work to increase job-related knowledge and skills; self-motivated with the ability to work with limited direction and oversight. - Intermediate
Ability to be approachable, maintain composure, and possess a professional attitude. - Intermediate

Responsibilities

Build pipeline and advance deals through the sales methodology to closure for all support services opportunities within Commercial and Public Sector sales segments and customer accounts
Serve as the primary point of contact and subject matter expert for prospective and existing customers, ensuring effective communication and service delivery
Collaborate with internal sales teams and cross-functional departments to support customer engagements and ensure customer satisfaction
Create and manage agendas, alignment proposals, statements of work (SOWs), and responses to RFIs, RFPs, and RFQs for services
Build strong relationships and trust with account teams and remain accountable for the services sales component of the customer relationship
Educate account teams on available support services through training and enablement sessions