Services Lead, Volleyball and Sitting Volleyball

LA28 (Web)•Los Angeles, CA

9d•$73,000 - $98,000•Onsite

About The Position

LA28 is the independent, non-profit, privately funded organizing committee for the Los Angeles 2028 Olympic and Paralympic Games. We are on a singular mission to create an Olympic and Paralympic Games that celebrate all that this city and country have to offer, delivering an unparalleled experience for athletes, fans, partners and our community. The 2028 Games mark the return of the Summer Games to the U.S. for the first time in 32 years and Los Angeles’ third time hosting an Olympic Games and first time welcoming the Paralympic Games. This presents the unique and exciting opportunity to celebrate our legacy with the Games and push the Olympic and Paralympic Movements forward, writing a new chapter of Games history in Los Angeles. Putting on an Olympic and Paralympic Games is a team sport. To build a Games unlike any the world has seen before, we need the best team in place–a team full of perspectives, experiences and expertise. We are guided by the following set of values and behaviors–optimism, integrity, excellence, inclusion, co-creation and boldness–and look forward to hearing about how your past experiences align with them. Services Lead, Volleyball and Sitting Volleyball Position Summary Within this division, LA28 is looking for a Volleyball/Sitting Volleyball Services Lead. Under the authority of the Volleyball/ Sitting Volleyball Sport Manager, the Sport Services Lead is responsible for the planning, organization, coordination, and management of the administrative functions of Volleyball/Sitting Volleyball events at the Los Angeles 2028 Olympic and Paralympic Games. The Sport Services Lead will need to relay and facilitate critical services for key stakeholder groups, such as athletes, International Federations and technical officials. They will also coordinate sports information with the various divisions of LA28, participate in the planning and operations of test events, coordinate the recruitment of sports staff, as well as the recruitment and training of volunteers needed for competitions in their sport.

Requirements

Experience collaborating with National and International Federations and knowledge of their structure and functioning during national and international events.
Ability to demonstrate an understanding and knowledge of the operational elements required for organizing major sports events/competitions.
Experience in international sporting events.
Experience managing a team (staff and volunteers) at major events.
Good understanding and knowledge of project management, including planning and producing tracking documents.
Ability to manage multiple projects involving numerous stakeholders.
Skills in report writing and presentation materials.
Proficiency in the Microsoft Office suite (Word, Excel, PowerPoint, as well as Outlook, Teams, SharePoint).
Excellent level of English, both written and spoken, is essential for this position.
Long-term interest and involvement in Olympic and Paralympic sports.
Understanding and ability to use project management tools is a must.
Rigor and very good organizational skills.
Strong communication skills.
Strong level of commitment to achieve objectives.
Willingness to work in a team spirit.
Autonomous and proactive.
Curiosity and enthusiasm to continuously develop knowledge and skills.
Flexible and open-minded in a dynamic environment.
Very good interpersonal skills and great adaptability.
Knows how to manage time, meet deadlines, and approach projects in a structured manner.
Enthusiastic about sport and about the Olympic and Paralympic Movement.
Understands and is committed to LA28’s vision, mission, and values.
Seeks ways to continuously improve the way things are done.
Willing to assist and work with other sport managers/sports.
Proficient in excel, word, PDF Power point

Nice To Haves

Experience in working with an International Federation and knowledge of their structure and operation is an advantage
Experience of working with a National Sport Federation and knowledge of its structure and operation at domestic and international events is an advantage
Knowledge of the Olympic and Paralympic Games as well as the specific sport’s technical requirements is an advantage.

Responsibilities

Plan, coordinate, and be the dedicated sport contact person in organizing visits from the International Federation in coordination with the IF Services Team and Head of Competition Management.
Act as the dedicated sports contact for coordinating services-related matters with the International Federation, including accommodation, transportation, accreditation, and hospitality.
Advocate for and coordinate all sport stakeholders’ services including Athletes, Technical Officials, IF Staff and IF guests.
Create and ensure organized follow-up of the sharing of databases related to key topics of the Sport Delivery Plan between the International Federation and the various departments of LA28
Serve as the primary point of contact for NOC/NPC services teams to establish an effective communication channel in preparation for their visits and information requests.
Support the Sport Manager to ensure that all operational procedures and processes of LA28 are understood and followed.
Collaborate with the Sport Manager and the head of technical operations for the coordination of the teams and administrative operations: monitoring, updating, and sharing the database and various resource documents, planning management, and of the organization, team meetings, etc.
Work closely with the Sport Manager, the technical operations lead, the National Federation, and the LA28 Workforce team to recruit, train, and ensure the operational management of sport-specific volunteers.
Collaborate with the Sport Manager and the technical operations lead to recruit, train, and deploy the team responsible for delivering the competitions.
Work closely with the Sport Manager, the International Federation, and the National Federation for the selection and training of the National Technical Officials (NTOs) required for the Olympic and Paralympic Games.
Manage all other tasks and projects related to the delivery of competitions as requested by the Sport Manager.
Collaborate with the IF Services and Relations Manager to ensure sharing of information and tools with the services team and other stakeholders.
Coordinate the following matters within the sport during the Los Angeles 2028 Olympic and Paralympic Games: Services for athletes, Services for the International Federation, Services for international and national officials, Sport Information, Volunteers
Manage a team of full-time employees including scheduling, task delegation, training and on-site management
Manage a team of Sport Specific Volunteers including recruitment, retention, training, scheduling, recognition and task delegation
Act as point of contact with LA28 Functional areas to solve Games Time issues
Act as point of contact with the International Federation team to identify and solve Games Time issues.