Services Field HR Manager - Mid Atlantic/Ohio Valley

The Home Depot

3d•Remote

About The Position

The Services HR Manager is responsible for the implementation of HR programs and processes to maximize business performance and champion an excellent Associate and Customer experience in designated regions. This role supports Home Depot Exteriors, Home Depot Interiors, Lead Generation, and Core THD Services teams. The Services HR Manager provides counsel to General Regional Managers for HDE and HDI, Regional Core Services Managers, and Territory Managers for Lead Generation for their respective regions. The Services HR Manager is an influential, courageous, knowledgeable, and trusted HR business partner that drives effectiveness and success in areas of organizational effectiveness; talent planning; efficient staffing; policy compliance; learning and development; associate engagement; positive associate relations; and career pathing across multiple Services organizations.

Requirements

Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Technical knowledge of Human Resources specialties including employment law, employee relations, management and organizational development, staffing, training, and compensation.
Written and verbal presentation & facilitation skills including stand-up presentation skills.
Effective communication skills.
Problem solving and organization skills.
Conflict management skills.
Strong knowledge of Home Depot business processes.
Experience or capability in supporting multi-business units from people programs perspective.
Strong Learning Agility.
Action Oriented (prioritizing needs from multiple business leaders).
Ability to effectively drive change and strong results.
Process orientation.
Strong Business Acumen.
5 years of work experience.

Nice To Haves

4 to 6 years of experience in Human Resources is preferred.

Responsibilities

Provides advice and council in general associate relations issues.
Identifies breaches of culture and/or values that negatively impact the workplace and addresses them.
Gathers information and resolution for investigations.
Ensures the same processes are followed in each business group.
Effectively executes human resources programs that support the business and drives consistency in practice of HR SOPs and employment law.
Drives consistency and best practices within a multi-business client group.
Assists with leadership & associate development as well as performance management in the assigned Services region.
Educates on existing enterprise HR tools and facilitates training sessions to ensure ongoing development (New Leader Assimilations, 360 degree feedback, Servant Leadership, Open Door Policy Training, Selection).
Acts as Associate Advocate, stays closely connected with client groups in the field through various listening mechanisms such as: town halls, associate feedback surveys, round tables, and exit interviews.
In partnership with leaders, formulates solutions and action items to support a positive associate experience.