Services Coordinator (Program Analyst 2)

State of Oregon•Salem, OR
•$5,458 - $8,352•Hybrid

About The Position

The Oregon Department of Human Services is proud to be an Equal Opportunity Employer. We are guided by our Equity North Star and our vision for a positive RiSE organizational culture that advances equity and diversity. We encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQIA2S+ community members, and others to help us achieve our vision of a diverse and inclusive community. Opportunity awaits! Are you passionate about serving Oregonians? Do you have experience coordinating or administering a program related to health, human, social and/or disability services? Has your background prepared you to learn current rules and regulations? Do you have case management experience? Do you have experience working with persons with developmental disabilities who demonstrate significant physical, emotional, and environmental support needs? Then, we want to hear from you! We are seeking a Services Coordinator (Program Analyst 2) to join our Office of Developmental Disabilities Services (ODDS), Children’s Residential team. Note: A cover letter is required, (please limit it to only two pages.) Failure to submit the required cover letter will result in disqualification of your application. To review the full list of duties and responsibilities, please click here to view the Position Description (PD). Summary of Duties The Office of Developmental Disabilities Services (ODDS) administers state funded programs for persons with developmental disabilities including, but not limited to, planning, resource development, standard setting, budget development, consultation, technical assistance, quality assurance, monitoring, and evaluation. The Children’s Residential Services Program is located within ODDS, Children's Services and Family Supports Section. We develop and provide a flexible, statewide, family-centered model for service delivery to children with developmental disabilities and their families in a manner to maximize quality and equitably utilize state and federal resources. Our service model emphasizes partnership with families, care providers and local and state agencies to develop and provide a service system inclusive of the family and meets the needs of children. As a Services Coordinator, you will focus on coordinating and developing statewide services for children entering and exiting state contracted 24-hour residential programs. This includes: Designing, developing, and monitoring the implementation of Individual Service Plans. Being an active member or a team leader for the Individual Service Plan team. Providing oversight, training, and technical assistance to ensure the safety of children and the delivery of contracted services. Collaborating with community partners and families to assure overall service coordination for children in 24-hour residential programs. Collaborating in the development of new services and supports with current and new 24-hour residential providers.

Requirements

  • Five years of experience coordinating or administering a program related to health, human, social and/or disability services.
  • Experience independently managing your workload and work timelines.
  • Experience using conflict resolution, critical thinking, and problem-solving skills.
  • Experience communicating clearly and cross culturally in writing, directly or virtually.
  • Experience using computer applications such as Outlook, Microsoft Teams, VPN, Zoom.
  • Experience providing support for children in 24-hour residential programs.
  • Experience in providing oversight, technical assistance, and training to Developmental Disability (DD) 24-hour residential programs.
  • Experience that has provided you with knowledge of federal/state rules and regulations for Oregon DD residential providers.
  • A cover letter is required, (please limit it to only two pages.) Clearly describe how you meet the minimum qualifications and essential attributes in your application materials.
  • Must have a valid license to drive, and you must have and maintain an acceptable driving record.

Nice To Haves

  • An associate degree in any of the listed areas substitutes for 18 months of experience.
  • A bachelor's degree in any of the listed areas substitutes for three (3) years of experience.
  • A master's degree in any of the listed areas substitutes for four (4) years of experience.
  • A doctorate degree in any of the listed areas substitutes for five (5) years of experience.

Responsibilities

  • Designing, developing, and monitoring the implementation of Individual Service Plans.
  • Being an active member or a team leader for the Individual Service Plan team.
  • Providing oversight, training, and technical assistance to ensure the safety of children and the delivery of contracted services.
  • Collaborating with community partners and families to assure overall service coordination for children in 24-hour residential programs.
  • Collaborating in the development of new services and supports with current and new 24-hour residential providers.

Benefits

  • Cost of Living Adjustments.
  • Annual salary increases (until you reach the top of the listed salary range).
  • Amazing benefits package.
  • Possible eligibility for the Public Service Loan Forgiveness Program.
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