Services, Full Time Analyst, New York City - US, 2027

Citi • New York, NY

2d • $95,000 - $130,000 • Onsite

About The Position

The Services Analyst Program is a 2.5-year rotational program designed to help you build a broad skill set and accelerate your career growth by gaining exposure to multiple areas within the Services business. The program begins in July and starts with an intensive training and orientation to give you a strong foundation in both the business and Citi's culture. You will then rotate across two different roles within Services based on your interests and the needs of the business, gaining meaningful experience through hands-on projects and exposure to senior leaders. Citi’s Services organization plays a crucial role in supporting institutional clients through a wide range of innovative solutions, enabling them to navigate complex financial landscapes. Our business provides integrated cash management and trade finance solutions to help multinational corporations, financial institutions, and public sector organizations optimize liquidity, working capital, and streamline transactions globally. Our business also delivers custody, fund administration, collateral management, and performance analytics, helping asset managers, institutional investors, and financial institutions efficiently manage and safeguard assets. With our global reach, including presence in over 90 countries, cutting-edge technology, and client-first approach, we provide seamless solutions that drive business success in an evolving financial world. In this rapidly evolving landscape, we are increasingly leveraging advanced analytics and artificial intelligence (AI) to enhance our offerings, improve efficiency, and provide deeper insights to our clients. This includes utilizing AI-powered tools for predictive analytics, automation of routine tasks, and generating actionable insights from vast datasets to inform strategic decisions across our services portfolio.

Requirements

• Junior in college, graduating between December 2026 and May 2027.
• Preferred GPA of 3.5 or above.
• Strong analytical and problem-solving skills.
• Proficient in Microsoft Excel (e.g., data analysis, lookups, basic modeling).
• Working knowledge of PowerPoint and Outlook.
• Interest in financial services and a drive to learn how technology, including AI, is transforming the industry.
• Demonstrated curiosity about how AI is being leveraged for efficiency, client experience, and risk management.
• Do not require sponsorship for U.S. work authorization now or in the future.

Nice To Haves

• Exposure to analytical platforms or an eagerness to learn about AI-specific tools (e.g., natural language processing applications, machine learning dashboards) will be beneficial.
• Motivated individuals who are eager to start their careers at a global organization.
• Tend to think strategically.
• Have an innovative approach to business.
• Value diversity.
• Open to all disciplines.
• Strong interpersonal and relationship-building skills.
• Excellent communication skills.
• A high level of accuracy, time management, and attention to detail.
• A proactive interest in understanding AI methodologies and their application in real-world business scenarios.
• Solid organizational skills and ability to work autonomously – self-starter.
• A high level of personal integrity, commitment to excellence, and a strong desire to learn.
• Resilience to thrive in a fast-paced, high-volume environment.
• A sense of urgency and the ability to execute quickly and efficiently.

Responsibilities

• Conduct market research to assess industry trends and the impact of macroeconomic factors.
• Develop materials that support business development, product commercialization, and revenue growth, identifying opportunities where data-driven insights and AI capabilities can add value.
• Assist with process optimization initiatives to enhance efficiency and mitigate risk, potentially exploring how AI/ML tools can automate tasks or improve decision-making.
• Evaluate the effectiveness of AI-powered automation in improving operational workflows and reducing manual effort.
• Analyze client data to identify opportunities and improve service offerings, leveraging various analytical techniques, including interpreting insights derived from advanced analytical models.
• Prepare reports and presentations for internal stakeholders and senior leadership, effectively communicating complex data analysis and potentially insights from AI-driven tools.
• Clearly articulate the implications and benefits of AI-generated insights for business strategies.
• Participate in networking events, training sessions, and leadership discussions to strengthen your personal and professional development.

Benefits

• medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs
• paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed