Services Account Executive

NetApp, Inc.•San Francisco, CO

1d•$253,000 - $327,000•Hybrid

About The Position

As a Services Account Executive, you are the face of the Professional Services (PS) organization to our clients and internal account teams. Your primary responsibility is to evangelize and sell NetApp’s Consulting and Managed Services offerings, while helping customers unlock greater value from their data, infrastructure, and cloud investments. This role operates in a hybrid capacity, blending overlay support with direct opportunity ownership. You will partner closely with NetApp account teams, solution architects, and technical specialists, while also proactively originating and driving service-led opportunities within strategic accounts. A key expectation is to evolve beyond traditional attach motions toward independently building and closing services engagements. You will engage with large-scale enterprise and service provider environments, working with customers to identify needs across modernization initiatives such as hybrid cloud adoption, platform engineering, AI-enabled infrastructure, and operational transformation. Success in this role requires the ability to connect business outcomes to technical capabilities including automation, observability, reliability, performance optimization, and cost efficiency.

Requirements

8+ years of direct consulting or services sales experience, preferably within large-scale enterprise, hyperscaler, service provider, or telecom environments
Demonstrated ability to originate and close service-led opportunities, not solely attach to product sales
Experience engaging customers on platform-level concerns, including: Instrumentation & telemetry / observability, Automation & orchestration, Reliability, availability, and performance optimization, Cost optimization / FinOps principles within large-scale environments
Proven ability to operate in complex, highly matrixed environments with both overlay and direct sales responsibilities
Strong business acumen combined with the ability to credibly engage technical stakeholders (architects, SREs, platform leaders)
Executive presence with strong communication skills; comfortable leading discussions with Director through CIO/CTO-level audiences
Experience with professional services scoping, proposal development, and Statement of Work (SOW) creation and negotiation
Highly self-motivated, with the ability to operate effectively in unstructured environments and proactively build pipeline
Strong collaboration skills, with a track record of influencing account teams and driving alignment across stakeholders
Proficiency in Microsoft Excel and PowerPoint
BS/BA and a minimum of 8 years of applicable experience; or equivalent combination of related education, training, and industry experience
Quota-bearing sales experience required

Nice To Haves

Experience selling into or working with hyperscalers, large service providers, or telecom operators
Familiarity with AI/ML infrastructure, data platforms, or high-performance workloads
Exposure to cloud economics and FinOps frameworks
Experience working with or selling into platform engineering, DevOps, or SRE organizations

Responsibilities

Serve as a trusted advisor to both customers and NetApp account teams on the value of Professional Services
Identify and qualify new services opportunities, including both attach and standalone services motions
Develop and present compelling service proposals aligned to customer priorities and operational challenges
Build and maintain senior-level relationships across customer organizations (Director through CIO/CTO-level)
Drive pipeline creation through proactive engagement, account planning, and service-led strategy
Collaborate cross-functionally to shape offerings that align with evolving customer needs, including emerging data and AI-driven use cases