ServiceNow Technical Lead (Onsite)
About The Position
Act as a Project/Onsite lead for ServiceNow development project. Collaborates with the team on Sprint planning, refinement and executions. Leads platform implementation projects, providing updates on project progress, and proactively communicating issues that may impact project success. Work on Requirements analysis, Design, Development, Testing & Code migration activities. Support Offshore team on day to day deliveries, design & code reviews, provide technical guidance. Responsible for the stability, availability, and security of platform components and related applications. Uses platform functionality to develop enhancements, workflows, reports, and dashboards. Responsible for the full lifecycle, planning, and administration of components of an application platform, related integrations, and applications running on the platform. Experience in designing new servicenow applications, integrations using various methods and data feeds. Collaborates with internal and external partners to ensure solutions provide the best user experience. Works with partners to design and implement integration/data feeds/interfaces with other systems, such as APIs and Authentication. Participates in platform communities and stay up to date on new software technologies and best practices. Executes software installations, creation, configuration, and loads. Promote ServiceNow best practices and recommend out of the box solutions where appropriate. Act as a mentor to less experienced colleagues.
Requirements
- At least 8yrs of experience in ServiceNow ITSM, Service Catalog, Service Portal & developing scoped applications
- Knowledge on building any solution in ServiceNow for any modules like, ITSM, Service Portal, Service Catalog
- Experienced in Custom application development
- Must have experience in servicenow integrations, predominantly in REST APIs
- Must have worked on Server side and client-side scripting in ServiceNow
- Should have worked on Incident, Change and Problem Management, Catalogs, Tasks
- Should have worked on building Catalogs, variable sets, Transform Maps, Client scripts, UI Policies, UI Actions, and ACL
- Excellent coder using JavaScript, Angular JS, HTML, CSS, Bootstrap framework
- Must have good experience in creating business rules, Script includes, Email Notifications etc
- Well versed with data exchange formats like JSON, XML
- Good knowledge on adding multiple pages and adding widgets on portal in ServiceNow
- Ability to build custom widgets as per the need for each requirement
- Have knowledge on workflow build or modify workflows based on client requirements
- Must have very good debugging skill along with coding skills
- Have a passion for Programming and problem solving
- Must have worked in Agile methodology
- Must have directly worked with the customers
Nice To Haves
- Experience in ServiceNow IRM (GRC) modules will be an added advantage
Responsibilities
- Act as a Project/Onsite lead for ServiceNow development project
- Collaborates with the team on Sprint planning, refinement and executions
- Leads platform implementation projects, providing updates on project progress, and proactively communicating issues that may impact project success
- Work on Requirements analysis, Design, Development, Testing & Code migration activities
- Support Offshore team on day to day deliveries, design & code reviews, provide technical guidance
- Responsible for the stability, availability, and security of platform components and related applications
- Uses platform functionality to develop enhancements, workflows, reports, and dashboards
- Responsible for the full lifecycle, planning, and administration of components of an application platform, related integrations, and applications running on the platform
- Experience in designing new servicenow applications, integrations using various methods and data feeds
- Collaborates with internal and external partners to ensure solutions provide the best user experience
- Works with partners to design and implement integration/data feeds/interfaces with other systems, such as APIs and Authentication
- Participates in platform communities and stay up to date on new software technologies and best practices
- Executes software installations, creation, configuration, and loads
- Promote ServiceNow best practices and recommend out of the box solutions where appropriate
- Act as a mentor to less experienced colleagues
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
