ServiceNow Systems Analyst

McLane Company, Inc. • Temple, TX

40d

About The Position

McLane teammates, the driving force behind our success, are diverse professionals who work together seamlessly to keep our operations running smoothly. As a teammate, you will pair your dedication, expertise, and collaborative spirit with your fellow teammates to serve America's most beloved brands. McLane leaders think long-term, act with purpose, and inspire high performance. They lead with accountability, communicate clearly, and drive results through collaboration, innovation, and continuous growth. They empower each teammate to learn from industry leaders, develop their skills, and build lasting connections nationwide. Optimize and enhance the company's digital supply chain processes. Work closely with cross-functional teams to analyze, design, and implement solutions that drive efficiency and innovation.

Requirements

• Bachelor's degree in computer science, information technology, or a related field.
• Proven experience as a systems analyst with a focus on ServiceNow.
• Strong understanding of digital supply chain processes and best practices.
• Proficiency in ServiceNow development, configuration, and administration.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.

Nice To Haves

• ServiceNow certification(s) is extremely preferred.

Responsibilities

• Collaborate with stakeholders to gather and analyze business requirements for ServiceNow implementations and enhancements.
• Design, develop, and configure ServiceNow applications and modules to meet business needs.
• Conduct system testing and validation to ensure optimal performance and functionality.
• Provide technical support and troubleshooting for ServiceNow-related issues.
• Develop and maintain documentation for system configurations, processes, and procedures.
• Stay up to date with the latest ServiceNow features and best practices to ensure continuous improvement.
• Work with the IT team to integrate ServiceNow with other enterprise systems and applications.
• Train and support end-users to ensure effective utilization of ServiceNow solutions.
• Perform other duties as assigned.

Benefits

• Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance
• Paid time off begins day one.
• 401(k) Profit Sharing Plan after 90 days.
• Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Food Services and Drinking Places
• Number of Employees: 5,001-10,000 employees